Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Sou… more
Meals: The dining area includes a restaurant and a bar. Catering options include half board, full board and all-inclusive. A delicious breakfast provides energy for the rest of the day. Vegetarian dishes and vegan food can be prepared on request.
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Reception
- Reception
- Entertainment
- Pool table
- Parking
- Nearby parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Balcony
- Car rental
- Conference centre
- Garden
- Hair dryer
- Hair salon / beauty centre
- Safe
- Sale of tours
- Terrace
- Vending machines
- Children
- Childcare
- Children´s entertainment
- Cot
- Swimming pools
- Children’s playground
- Children’s pool
- Outdoor pool
- Bars
- Bar
- Snack bar
- Gym and SPA
- Gym
- Massages
- Activities
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Good
Based on 6765 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa de las Americas
Showing 4 featured reviews out of 6765 TripAdvisor reviews
K
Kristýna K
14/06/2026
“Tenerife 2026”
The accommodations were fine. It’s clear that the hotel is improving year after year. It still happens that young, drunk boys and girls shout and play loud music late at night, but it’s a world of difference from when we were there last year. As for the entertainment program, I have to give spe… more
C
Colette B
19/06/2026
“Honest Family review”
I have just come back from a little week away with my two older sons and husband. I booked without realizing it was a vibe hotel so had really mixed feelings about staying due to drinking & party atmosphere also with the reviews about being on the strip. I can honestly say i was pleasantly surprise… more
P
peterjmowbray
21/06/2026
“Staff experience range from very poor to excellent”
Hotel is very nice. Dining and cleaning staff quietly go about their duties and provide an excellent service. However, reception staff wanted to charge me €10 to provide a replacement wrist band as the original had defective clasp. Also jobsworth security approached me with “can I see your wrist ba… more
L
Lauren D
14/06/2026
“Meh”
First of all I want to say the food is lovely, the most I’ve ever eaten on holiday, the bar staff at the pool were so welcoming and kind. On day 4 I received a letter saying we had a last warning for behaviour, we were playing some music weren’t that loud baring in mind the next door neighbour is… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 206 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 7
Location: 9
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.