Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Sou… more
Meals: The dining area includes a restaurant and a bar. Catering options include half board, full board and all-inclusive. A delicious breakfast provides energy for the rest of the day. Vegetarian dishes and vegan food can be prepared on request.
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Reception
- Reception
- Entertainment
- Pool table
- Parking
- Nearby parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Balcony
- Car rental
- Conference centre
- Garden
- Hair dryer
- Hair salon / beauty centre
- Safe
- Sale of tours
- Terrace
- Vending machines
- Children
- Childcare
- Children´s entertainment
- Cot
- Swimming pools
- Children’s playground
- Children’s pool
- Outdoor pool
- Bars
- Bar
- Snack bar
- Gym and SPA
- Massages
- Activities
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Good
Based on 6791 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa de las Americas
Showing 3 featured reviews out of 6791 TripAdvisor reviews
F
F9180RGshannons
18/07/2026
“Loved my stay!”
I was dubious due to reviews on here of noise/party hotel etc, nearly to the point of cancelling the hotel, but I have to say I absolutely loved my stay and would absolutely come back!! I went with my partner (both 30 from UK) and we were given a room on the 9th floor in block A (closest to Veroni… more
Q
Quest30703
22/07/2026
“Great hotel, entertainment & staff”
This hotel was lovely, right on the beach front! Rooms cleaned , sheets and towels changed daily. Loads to do in the area but what made it was the entertainment staff especially the lovely Daniel who was so funny and brilliant with everyone! Would go back for all of the above but esp for him!!
B
brooklyn m
21/07/2026
“Great Hotel”
Great place! saw the reviews and was worried yet the staff are kind and helpful, you get the odd issue (other tourists) yet this isn’t the hotels fault. The only reason this wasn’t a five star review is because of the location, located directly next to Veronica’s strip this hotel can be noisy at ni… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 206 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 7
Location: 9
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
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More Info Less Info
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