Mogan Princess & Beach Club

“Happy holidays”

Had a fantastic holiday on our second visit to the hotel,the only thing we think the hotel needs is to renew the bedrooms and showers,they are very dated and showers not good at all.

“Good & bad points”

Overall I can’t complain much but I can compare this to other holidays I have had. This is my second holiday this year so far on the canaries and for the same price I had a better experience during the first holiday to Lanzarote. The description is VERY miss leading especially with the description … more

Overall I can’t complain much but I can compare this to other holidays I have had. This is my second holiday this year so far on the canaries and for the same price I had a better experience during the first holiday to Lanzarote. The description is VERY miss leading especially with the description saying that all rooms come with WiFi, this is ABSOLUTELY not the case and for children who live on their devices and adults too, in their down time before or after dinner this was very disappointing. If I had been made aware of this I would have considered a different hotel where these facilities are actually true! But I followed the description on the web site so believed it! As it is, I have had to write this review in reception and post it there as WiFi does not work anywhere else. This is defiantly a thing the hotel should consider improvements on as the world revolves around WiFi these days so why this hasn’t been installed is beyond belief? The TV changes are few and far between and the actual connection drops a lot. WiFi is so cheap these days too! It wouldn’t bother me so much if I had been made aware of this before booking and with both the day & evening entertainment being either non existent or very poor, bingo is not my thing! I’m in the canaries not at a Butlings in Bognor! The food is good and a great selection every day and different main dishes every day. The description mentioned saying lots of pools is also misleading, there is one main pool for families, which gets busy and crowded, but the little tiny baby pool can’t really be part of the USP as it’s only for babies so saying there are 3 pools is not fair. If you are expecting a number of pools to chose from you will be disappointed, be aware that there is one family pool and the other is for adults only. The rooms are clean and comfortable but the lack of WiFi is really disappointing. There is an option for late check out which I would use based on our return fight times but it is very expensive, with my own medical conditions I would really benefit with a late check out to take medication etc and relax before our return journey, but for a matter of hours they want an extra 40 euros and I can’t afford this. If you have mobility issues, I would strongly avoid this hotel. Again, this is not in the description online. The pool is surrounded by terracotta which is extremely slippery, I’ve seen a number of able bodied people slip over, it’s extra slippery especially when wet! There are a lot of stairs all over the hotel and despite lifts, our first room was a long way away from anywhere so we had to change it, it a was taking me 20 minutes to get to the pool or restaurant. I am sure a handful of rooms close to reception might get WiFi but even if that’s the case you cant say the rooms have WiFi when it may only apply to a few. There are plenty of sun beds to choose from, however they are all very close together so you end up very close to other people and families, so if you’re looking for a little privacy you won’t get this. I have my headphones in but can still hear people next to me talking. I would also say that there are very few English speaking people at this hotel. Again with it being slightly European, you must expect some women to be going topless by the pool. It doesn’t bother me so much but for a family pool I wouldn’t expect this as my children do ask questions about this which again being close to other people is hard to explain, There is an adult only pool for this, so this these people should go there and not subject young children to this in my opinion. Not been to the water park yet as it’s expensive so I can’t comment on this, it doesn’t look bad from a distance but also doesn’t look busy. It’s also not waking distance so you have to use a shuttle bus unless you want a long steep walk down and a steep walk back. When you check in you get a small bottle of water each which if you want more you have to fill yourself and reuse? I think you should get coupe or larger bottles of water replaced when they clean the rooms, a small price to pay for a nice benefit. I am here with my children until we leave on Monday 6th April 2026 and if the hotel would like to discuss this review with me or offer me commentary late check out, I’m I room 1108. Thanks for reading and hope this helps you make a good decision on whether this hotel is right for you or not.

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“Think twice if you want to go to this hotel”

Location is excellent. Ocean view just all day super. I afraid that is all the positive side. Atmosphere... sorry what ? Rooms over a week not changed any bedside just the towels. Value just about right. Food was fine bit low selection and variety but always plenty and fresh. Communal areas very sl… more

Location is excellent. Ocean view just all day super. I afraid that is all the positive side. Atmosphere... sorry what ? Rooms over a week not changed any bedside just the towels. Value just about right. Food was fine bit low selection and variety but always plenty and fresh. Communal areas very slippery if wet or when rain. Lifts limited working and few fully broken so if you have rooms on level 3 need to take a lot of stairs. Very limited parking spaces. Low variety drinks on all inclusive package no local drinks available. Rooms poorly cleaned and old furnitures however the mattress was fine and firm. This hotel have 4 stars but worth max.2 and those for a location and for the food. The rest no need to mention. A bus take you down to the beach but very small and rocky so no joy. A bus take you to Mogan as well but leave from the hotel 9am and back at noon so you can do nothing there as no time for it so just avoid it or rent a car if you want to enjoy it. Overall it can be a great place if all lifts works bit more and better room cleaning and cost less. Not sure how it got 4 stars but maybewhen it was brand new. Take this as last option for holiday as again the location and the food is great.

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“Needs an upgrade”

Hotel desperately needs some TLC. The lifts are constantly breaking down. Don’t consider this hotel unless you are prepared to carry your suitcases down four flights of stairs. Pool area needs retailing as well. A shame as the staff and the food are excellent. Location is not the best as it … more

Hotel desperately needs some TLC. The lifts are constantly breaking down. Don’t consider this hotel unless you are prepared to carry your suitcases down four flights of stairs. Pool area needs retailing as well. A shame as the staff and the food are excellent. Location is not the best as it is a long walk (hilly) to Taurito itself.

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