Hotel Riu Papayas

“Overall very pleasant”

Just had a week here , overall we have had a lovey week but have been a little disappointed as we always stay at Riu for its consistency but this one seemed different from others in some ways . Cleanliness … could not be faulted , room cleaned to a high standard every day Food … this is where it … more

Just had a week here , overall we have had a lovey week but have been a little disappointed as we always stay at Riu for its consistency but this one seemed different from others in some ways . Cleanliness … could not be faulted , room cleaned to a high standard every day Food … this is where it differs from other Rius . Although what was served was very tasty it was the same thing in the same place every day, no theme nights and not replenished quickly , we did eat out a few evenings because of this . Personally I wouldn’t bring children here if they don’t eat fish or veal as they will have to survive on pizza or burger and chips Entertainment .. excellent . Animation team are amazing , daytimes there is always something to do round the pool and evening entertainment was enjoyable Pool area … big problems with sun loungers . Nearly all the loungers are covered by a sun canopy so the battle for sun is immense 🤣 if you want a lounger in the sun and by the pool you need to have them reserved by 5 .15 am , by 8 am you will struggle to get a lounger at all apart from the upper deck sun terrace which has no umbrellas. Pool staff whilst very efficient are also tunnel visioned and nothing stops them doing the job in hand which is good but I have literally just been watered with the plants as I clearly don’t move quick enough . Rules for the pool need setting out as you can’t follow a rule if you don’t know it then the staff enforce said invisible rules which leads to confusion such as size of floats you are allowed and where to play pool ball games . Pool extremely crowded as day goes on but good thing is pool opens early so if me you like to swim lengths there is a good couple of hours first thing where you can do so Area outside hotel .. plenty to do here if you like a stroll . Turn right outside hotel and you have a good supermarket , pharmacy and a few gift shops and a really good karaoke bar . Turn left and you have a twenty minute stroll to the beach and busy centre with lots of shops and bars , lively at night but not much happening in the day , felt very safe .

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“Torn between a 3 or 4 rating. but it is worth a 4 just some things that need improving”

I love the Riu chain, you can help yourself to soft drinks or beer and wine on tap rather than waiting behind people ordering lots of drinks at the bar however the white wine ran out frequently. Smaller than the usual Riu hotels, only one main pool so need to get up early to put towel down. Annoyed… more

I love the Riu chain, you can help yourself to soft drinks or beer and wine on tap rather than waiting behind people ordering lots of drinks at the bar however the white wine ran out frequently. Smaller than the usual Riu hotels, only one main pool so need to get up early to put towel down. Annoyed me when we went out for the day and would come back to towels on sunbeds that had clearly not been used all day and its 4pm! TIP -the side of the pool where reception is, Shaded all morning. Actually most sunbeds have shade sails and people use these far too early, however it was very clean and the staff were amazing, really engaging, learnt a lot about them. They work all day and night, great shows in the evening. Close to shops and can walk 20 minutes to beach or find the shuttle bus. FOOD: Labels are badly needed here, I have a wheat allergy and nothing was labelled. There is a large variety but was mainly the same every day, one day there seemed to be only pork which i just don't like and couldn't find any chicken dishes. the Spanish restaurant did not appeal to us but the Asian one was amazing and we booked it twice. The Key cards kept failing and had to be reset which was frustrating, i tried to keep it away from any bank cards and phone. Also need to do something with wristbands, so uncomfortable

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“Holiday”

Hotel overall pretty good, entertainment team were very good and there’s lots to do during the day, overall food was good although the Chinese buffet wasn’t great. Downside, people vaping around pool area, need to get up early if you want a sunbed at the front near pool, no consistency when telling… more

Hotel overall pretty good, entertainment team were very good and there’s lots to do during the day, overall food was good although the Chinese buffet wasn’t great. Downside, people vaping around pool area, need to get up early if you want a sunbed at the front near pool, no consistency when telling people where they could play ball or use lilos, rings etc sometimes the lifeguard would tell people and sometimes he wouldn’t, also babies not wearing swimming nappies so there were some leakages in the pool.It can still be noisy as well in the early hours of the morning

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