Riu Palace Maspalomas - Adults Only

“Superb Hotel”

john c · Jul 2026 This is our second time at this Hotel and just as well run as the last time all the staff are a credit to Riu food was excellent massive choice the only thing i would like to see would be more zero alcohol beers and wine to choose from as a none alcohol drinker its either amstel 0… more

john c · Jul 2026 This is our second time at this Hotel and just as well run as the last time all the staff are a credit to Riu food was excellent massive choice the only thing i would like to see would be more zero alcohol beers and wine to choose from as a none alcohol drinker its either amstel 00% or sweet cocktails which i dont like apart from that fantastic hotel (Carlos) in the made everyone feel welcome and the captain on the door was brilliant thanks to everyone for great stay Read more About 4.6 Very Good (4,083 reviews) #4 of 129 hotels in Playa del Ingles Location 4.6 Rooms 4.6 Value 4.5 Cleanliness 4.8 Service 4.8 Sleep Quality 4.6 Travellers' Choice 2026 The Hotel Riu Palace Maspalomas Adults Only, completely refurbished in 2021, is open all year round, is located in the southern area of Gran Canaria between Playa del Inglés with its wide sandy beach and Maspalomas, with its impressive dune landscape. The 6 km-long, level, sandy beach is situated by the dunes, a 15 min walk away. The hotel is surrounded by 7500 sq.m. of beautifully tended gardens. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The hotel has more than 350 comfortably furnished rooms with free Wi-Fi and many other facilities. Relax in our wellness center or get in shape in the gym. You can also unwind in our 2 outdoor pools. We also offer daytime and evening entertainment. For gastronomy lovers, enjoy our live cooking stations and themed buffets at our main restaurant, as well as an à la carte fusion restaurant. Read more Property amenities Free public parking nearby Free High Speed Internet (WiFi) Fitness Centre with Gym / Workout Room Pool Bar / lounge Beach Evening entertainment Car hire Show more Room features Private balcony Safe Telephone Wake-up service / alarm clock Flatscreen TV Room types Ocean view Suites Good to know HOTEL CLASS 5 of 5 stars HOTEL STYLE Romantic Quiet Languages Spoken English, French, Spanish, Catalan and 3 more Hotel links Visit hotel website Hotel virtual tour 10% off RIU Class members Hotel deals Suggest edits to improve what we show. Improve this listing You may also like Popular Nearby See all Hotel Riu Palace Meloneras 4.7 4.7 of 5 bubbles (3,492 reviews) Sponsored from £240 View hotel Seaside Palm Beach 4.7 4.7 of 5 bubbles (2,231 reviews) from £273 View hotel Seaside Grand Hotel Residencia 4.9 4.9 of 5 bubbles (1,129 reviews) from £413 View hotel Hotel Riu Palace Oasis 4.6 4.6 of 5 bubbles (1,448 reviews) from £247 View hotel Similar Sponsored Properties See all Occidental Las Palmas 4.4 4.4 of 5 bubbles (440 reviews) Sponsored from £58 View hotel Occidental Las Canteras 4.4 4.4 of 5 bubbles (208 reviews) Sponsored from £63 View hotel Santa Catalina, a Royal Hideaway Hotel 4.6 4.6 of 5 bubbles (2,075 reviews) Sponsored from £136 View hotel Elba Vecindario Aeropuerto Business & Convention Hotel 4.0 4 of 5 bubbles (689 reviews) Sponsored from £65 View hotel Location Full view 74 Somewhat walkable Grade: 74 out of 100 26 Restaurants within 0.3 miles 9 Attractions within 0.3 miles Avenida De Tirajana, S/N, 35100 Playa del Ingles, San Bartolome de Tirajana, Gran Canaria Spain Name/address in local language Getting there Airport De Gran Canaria 17 mi See all nearby hotels Reviews Tips/Q&A (835) All reviews (4,083) 4.6 Very Good (4,083) Excellent 2,912 Good 820 Average 231 Poor 71 Terrible 40 Rooms 4.6 Service 4.8 Value 4.5 Cleanliness 4.8 Location 4.6 Sleep Quality 4.6 Write a review Reviews summary This summary was created by AI, based on recent reviews. Powered by AI Hotel Riu Palace Maspalomas is celebrated for its exceptional cleanliness and attentive service, creating a tranquil and elegant atmosphere. Many travelers commend the spacious, modern rooms and outstanding amenities, including beautiful pools and high-quality dining. The picturesque beachfront location next to the Maspalomas dunes is popular among guests, though some note its quiet distance from nightlife. While the hotel earns praise for its overall quality, several reviewers highlight the pricey extras and occasional noise disturbances. Read more Location Beachfront Atmosphere Tranquil Rooms Spacious Value Expensive Cleanliness Spotless Noise level Mixed Service Attentive Amenities Outstanding Jump to all reviews Was this helpful? Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works. Tips (576) Q&A (259) You might get bored in the day by the pool Robert S Visited Jul 2026 If you want a view with a nice balcony do not take room 2059 PTDurham Visited Jul 2026 No need to get up and book your sunbed. There’s a great number,each with a parasol. Jack H Visited Jul 2026 See all Traveller photos (3,344) Add photos Balinesiche Betten. Blick aus Zimmer mit Meerblick. See all photos All reviews (4,083) We perform checks on reviews. Write a review Reviews are the subjective opinion of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more. Filters (1) Sort by: Most recent Search reviews Popular mentions krystal restaurant sand dunes sea view breakfast and dinner room safe fantastic hotel waiter service half board every member of staff plenty of sunbeds smaller pool dress code evening entertainment every night relaxing holiday main restaurant buffet style reception area choice of food restaurant staff JamieBeninson wrote a review Yesterday Littleborough, United Kingdom1 contribution Riu Hotels are a different class !! This is only the second time in my sixty years have I ever stayed at Riu Hotels, Last year we stayed at Riu Monica in Nerja and then last week we spent 2 weeks in the magnificent Riu Palace in Maspalomas. What a fantastic hotel this is. The location is perfect for the relaxing holiday, it is only a 5 minute walk to local bars or a 15 minute walk to 25 bars and shops on the sea front. I honestly can not reccommend this hotel highly enough. There was not one day that we could not get a sun bed, in fact we got the same sunbeds every single days even though some days we didnt go down to the pool until the afternoon. Read more Value Rooms Location Cleanliness Service Sleep Quality Date of stay: July 2026 Review collected in partnership with riu.com 0 mikeymikeyuk wrote a review Jun 2025 Cheam, United Kingdom663 contributions349 helpful votes See all 5 photos Hotel's favourite review Overall, A Beautiful Hotel with a few improvements needed unfortunately We've stayed in this Hotel many, many times now over the years (approximately 30 times) Each time we stay, the hotel grows on us more, we do love it... although there are a few problems (nothing is perfect unfortunately) Location is excellent right overlooking the Sand Dunes with the most stunning outlook. It's extremely clean throughout. Rooms are very comfortable. Great value for money, because the quality is lovely. Most staff are very friendly. 'Loretta' on the Front Desk/Reception is excellent, her customer service skills & friendliness should be commended, such genuine interactions with all, both checking us in & throughout our stay. 'Adam', the concierge is so so lovely & very friendly, he's such an asset to the hotel. 'Maria' in the main buffet restaurant is such a lovely person, she's so kind & genuinely lovely, again... a complete asset to the hotel. 'Antonio' the Chef is amazing also, so friendly & Helpful. Many of the waiters are great, 'Jesus' also. Overall, this is a very well run hotel with an excellent manager, 'Marisa' On average, there is still a slightly older clientele here at this hotel, although a lot more of a mixed age demographic since the refurbishment a few years ago...although you can sense this is annoying some of the older guests here that younger people are coming here, & have the money to do so. The refurbishment of this hotel is to a high standard. There is however, an outdated, sexist & discriminatory dress code for men in the evening. Smart shorts are NOT allowed to be worn inside at all. Yet women can wear shorts, tiny strap tops, also they come to dinner sometimes with wet hair, with their flesh hanging out all over the place. This seems acceptable for women at dinner as there is NO dress code in place for Women, this is VERY sexist. We like to wear trousers for the buffet dinner, however there is absolutely nothing wrong in a pair of Smart & Tailored shorts! Infact they look very smart. My point is...No, to beach wear, no caps, no vests, but...saying no to shorts is quite frankly ridiculous. A dress code of no shorts for the Krystal restaurant is understandable & that's about where the line should be drawn. Riu... move with the times please, it's 2025. Great ✅️ ✅️ Spotlessly clean throughout the hotel ✅️ Large rooms ✅️ Comfortable beds ✅️ Great bathrooms ✅️ Great Housekeeping in general, let down sadly by a small amount of money going missing from a bedside drawer in the room. Marisa, the hotel manager dealt with this in a very professional manner ✅️ Great food at the buffet ✅️ Spanish Restaurant is good ✅️ Krystal Restaurant is great ✅️ Good bar service in general ✅️ Most staff are friendly (Loretta on Reception/Front Desk is EXCELLENT) ✅️ Evelyn & Maria are excellent within the restaurant ✅️ Adam the concierge is excellent ✅️ Great location ✅️ Great pools and Pool areas ✅️ Riu Class Diamond status recognised with gifts ✅️ Good gym (although sometimes hot) ✅️ Spa area ✅️ Adults only ✅️ Turndown service ✅️ The Dukesband & Queen Tribute is AMAZING!!! Samuel Guedes as Freddie Mercury is INCREDIBLE! ✅️ Very visible and competent Female hotel manager (Marisa) She's extremely friendly, Genuinely a lovely person who you can approach easily & talk to. Could be improved ❌️ ❌️ Constant 'Scraping' of sunbeds on the concrete, the beds are only aluminium & very light in weight, & so they can be easily lifted up to move them around & not scraped around really noisily, this was very annoying ❌️ Sunbeds are VERY hard & uncomfortable to sit on all day ❌️ Gazebo style sun Canopies are a bit annoying as it's too much of a 'one size fits all approach' for the shade or sunshine. They don't open & close from both ends. This either plunges people into the shade or sun if one person decides or doesn't agree! ❌️ Small amount of cash taken from bedside drawers in our room. It's not the money that bothers us, it's the principle that someone's helped themselves to €20 of our money, in both notes & coins. ❌️ Outdated, sexist & discriminatory dress code for men in the evening. Smart shorts are not allowed to be worn inside at all at the buffet, yet women can wear shorts & tiny strap tops, also wet hair seems acceptable for women at dinner. Sexist. Outdated. Discriminatory. NO dress code is in place for Women though, why is this??? ❌️ Charges for the use of the in room safe in a 5 star hotel is UNACCEPTABLE. Riu, please scrap the charge for the in room safe in a 5 star hotel ❌️ Ice machines are turned off early evening. These machines should be placed inside a stairwell & behind a door, to enable them to be left on at all times. ❌️ Entertainment finishes far too early at approximately 10.30pm. This should be offered until at least 11.30pm even if it means the glass doors are closed across (for help with the noise/nearby rooms) It's ridiculous it ends at 10.30pm! ❌️ Air Conditioning in the gym kept being turned off for the first few days of our stay, so it was too hot on many occasions to use the gym. It was only after asking many times for it to be left on, that it was finally cool enough to use the gym. Read more Insider tip: There are no outside lights on the balconies. There is a charge to use the safe to secure your belongings. Date of stay: June 2025 Trip type: Travelled as a couple 10 Witshireman wrote a review 21 Jul Wiltshire7 contributions1 helpful vote What a week that was! I cannot fault the hotel, the building, our room, the food and waiting staff, service, cleanliness and atmosphere. Even though it’s a large (child free) hotel, it never felt crowded and was always quiet and peaceful. The evening entertainment was generally of a decent quality. We’ll be back. Read more Value Rooms Location Cleanliness Service Sleep Quality Date of stay: July 2026 Review collected in partnership with riu.com 0 Richard F wrote a review 20 Jul 1 contribution Relaxing Holiday The service and staff were absolutely perfect, The only downside for me was that the Mustafa Bar was only open until 1800hrs. It would have been ideal to able to sit there of an evening watching the sunset and having a drink after a very nice meal in the El Oasis. Value Rooms Location Cleanliness Service Sleep Quality Date of stay: July 2026 Review collected in partnership with riu.com 0 RaulGC04 wrote a review 20 Jul Alcorcon, Spain1 contribution Unforgettable stay The stay at the Riu Palace Maspalomas hotel far exceeded our expectations. Aside from the location and the facilities, which are exceptional, the service received and the gastronomic offerings stand out above all. Value Rooms Location Cleanliness Service Sleep Quality Date of stay: July 2026 Trip type: Travelled as a couple Machine Translated Show original Review collected in partnership with riu.com 0 john c wrote a review 18 Jul Burnley, United Kingdom2 contributions Suoerb Well Run This is our second time at this Hotel and just as well run as the last time all the staff are a credit to Riu food was excellent massive choice the only thing i would like to see would be more zero alcohol beers and wine to choose from as a none alcohol drinker its either amstel 00% or sweet cocktails which i dont like apart from that fantastic hotel (Marcos in the restaurant made everyone feel welcome and the captain on the door was brilliant) thanks to everyone for another great stay

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