Description
This elegant hotel enjoys a prime setting in a residential area of Puerto de la Cruz. The property boasts stunning views over the sea and Teide. The establishment lies just a short distance away from the town centre, and the swimming pool complex, Lago Martianez. The hotel is surrounded by splendid, subtropical garden, which feature a wide variety of native vegetation. This wonderful complex is c… more
Two swimming pools (one heated) are set within the hotel's lush tropical gardens along with a sun terrace complete with loungers and parasols. For children a babysitting service is available (charged extra) and there is a playground and paddling pool.
The hotel can host a range of business meetings and events and has a limited amount of free parking. The restaurant offers a buffet breakfast and dinner, with show cooking, and there is also a pool bar serving snacks.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Parking
- Paid parking
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Transfer to nearest town
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Luggage storage
- Room service
- Sun terrace
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Gardens
- Outdoor pool
- Poolside sun loungers
- Towel service
- Activities
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to the adapted room
- Bathroom door greater than 80cm
- Ground floor reception
- Restaurant on the ground floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1130 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1130 TripAdvisor reviews
D
Dreamer24174750860
14/04/2026
“Great hotel, staff, and town”
We were slightly concerned at some of the reviews we read before we left criticising the food and the All Inclusive being limited, however none of this was a problem for us. The location was great, with brilliant views of the sea and mountain, and the steep hill was not an issue for us, but I can s… more
M
Mia A
07/04/2026
“Pleasant stay”
The hotel staff were amazing especially Julio he was lovely. Great service, we really enjoyed our selves and the hotel is immaculate very hygienic. However, jet2 didn’t inform us that even though we were all inclusive you have to pay for drinks at the top pool, which we were very disappointed. This… more
K
Kathryn P
06/04/2026
“Great holiday and hotel!”
The Fergus Hotel was in a great location with bus stops and shops across the road from the front entrance. The hotel was a short walk from other shops, bars and restaurants along the coast. It is a steep hill/stairs to get back up though and so I wouldn’t recommend for elderly people, unless you wa… more
A
AshleyM143
06/04/2026
“Good value stay”
Our last day of our holiday and we’ve had a lovely relaxing holiday , despite being concerned over previous reviews! We upgraded to the Adults only Magnus Room which was lovely as there is an adults only rooftop space with a jacuzzi with lovely Bali Beds , really nice and chilled up there! Top pool… more
N
nik m
07/04/2026
“Lovely hotel but slight issues”
We had a great stay but with some annoying issues Location is excellent with short walk to town and the sea front which is a lovely part of Tenerife. The walk down is easy but the walk back is tougher as all up hill. We did it few times a day and was good exercise. Food was the usual hotel buffe… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 260 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 8
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