Description
This elegant hotel enjoys a prime setting in a residential area of Puerto de la Cruz. The property boasts stunning views over the sea and Teide. The establishment lies just a short distance away from the town centre, and the swimming pool complex, Lago Martianez. The hotel is surrounded by splendid, subtropical garden, which feature a wide variety of native vegetation. This wonderful complex is c… more
Two swimming pools (one heated) are set within the hotel's lush tropical gardens along with a sun terrace complete with loungers and parasols. For children a babysitting service is available (charged extra) and there is a playground and paddling pool.
The hotel can host a range of business meetings and events and has a limited amount of free parking. The restaurant offers a buffet breakfast and dinner, with show cooking, and there is also a pool bar serving snacks.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Parking
- Paid parking
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Transfer to nearest town
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Luggage storage
- Room service
- Sun terrace
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Gardens
- Outdoor pool
- Poolside sun loungers
- Towel service
- Activities
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to the adapted room
- Bathroom door greater than 80cm
- Ground floor reception
- Restaurant on the ground floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1150 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 1150 TripAdvisor reviews
D
Danny R
29/05/2026
“Puerto de la cruz stole our hearts !!”
Puerto De La Cruz is a beautiful destination more relaxed and adult centric compared to South Tenerife. Fergus Hotel was a great hotel, extremely clean, amazing and friendly staff who were always willing to help and always smiling, the room with a sea view was great due to being higher up. My wife … more
M
markbW5122TC
Manchester, United Kingdom
18/05/2026
“Well needed break”
Good hotel , brilliant staff .food was plentiful if a bit repetitive.rooms where spacious and cleaned daily excellent,polite,cleaners .entertainment was ok .only drawback was the parties of school children. Not that noisy but they all went to buffet enmasse instead of letting them in in smaller gro… more
H
Holly F
18/05/2026
“good, but could use some work”
I had a good experience, but I wouldn’t say it’s a four star hotel. it’s a good location. It’s about a 15 minute walk to the beach and there’s lots of shops around. If you don’t like walking this is not the hotel for you as as massive hills to get to anything which I didn’t mind. The room was clean… more
E
Elizabeth P
Margate, United Kingdom
12/05/2026
“Overpriced, wouldn't recommend.”
The hotel is clean but in a very quiet area in the North of the Island..It is on a very very steep hill to the beach (which isn't very nice and is black sand).Not really suitable for people who have poor mobility or children even the younger ones got a taxi back up the hill. The food is ok but repe… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 261 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 8
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