Description
Facilities: 315 rooms, including 36 single rooms and 268 double rooms, are located on 4 storeys and can be reached by 4 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access (no extra charge) is provided in public … more
Meals: Dining facilities include a breakfast room, a café and a lobby bar. Guests can indulge their palates at the restaurant (non-smoking, a buffet and high chairs). The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A generous breakfast buffet guarantees a great start to the day.
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- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Reception
- Multilingual staff
- Reception
- Entertainment
- Live music
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Car rental
- Conference centre
- Garden
- Hair dryer
- Rooftop pool
- Safe
- Sale of tours
- Sun terrace
- Terrace
- Tile / marble flooring
- Wake-up call service
- Wedding service
- Children
- Cot
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Swimming pools
- Children’s pool
- Outdoor pool
- Gym and SPA
- Spa
- Activities
- Mini golf
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1788 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 1788 TripAdvisor reviews
L
Laila G
30/07/2026
“Beautiful Hotel, Excellent Staff! Enjoyed our stay ⭐️⭐️⭐️⭐️⭐️”
Stayed here for 9 nights (half board) very clean & nice building a bit of luxury Food was ok, But staff including housekeeping & receptionists were excellent! ⭐️⭐️⭐️⭐️⭐️ The gentleman in the photo was very great & helpful to find my phone which I left in a taxi! He’s so patient & polite 👌🏻They do… more
J
joanna c
welwyn garden city
29/07/2026
“Overall good”
Just returned from 10 nights as a family of 4 with 2 daughters- 10 and 13. The hotel was lovely- clean and a great room right on the end of the 3rd floor so on the whole was very quiet. Air con wasn’t great nor was the WiFi- constantly dropped out and didn’t seem to be able to have more than 2 devi… more
D
daniarcher26
Harrogate, United Kingdom
23/07/2026
“Lovely location, great service - fab holiday!”
Had a lovely stay at the Hotel Puerto Palace. The room was light, airy and had plenty of room for two. We enjoyed our sea view too. The food was always fresh and delicious, different choices each day. The staff were friendly and happy to help with any issues. Entertainment was good each night, got … more
A
Alyssa E
03/08/2026
“Ok stay”
We stayed for 7 nights with half board plus at the end of July. Starting with the positive, the bed was more than big enough (over 6ft wide) and was decently comfortable. The rooms were a good size and cleaned daily. The bar staff were friendly and kind and the smoothies were delicious (not inclu… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 206 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 8
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 9
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