Description
This superb hotel is located in the district of San Antonio overlooking Taoro Park and just a 10 minutes' walk from the town centre of Puerto de la Cruz. The hotel is just 800 metres from the nearest beach and enjoys close proximity to the Lido Martiánez, charming restaurants, casino and entertainment parks. Enjoying its idyllic, sheltered setting at the foot of the famous Orotava Valley, the hot… more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Shops in hotel
- Parking
- Nearby parking
- Outside parking
- Parking
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Transfer to nearest town
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Car rental
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Library
- Luggage storage
- Luggage storage
- Meeting room
- Pool games
- Reading room
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Vending machines
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- High chairs
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Gardens
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Mini golf
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to entertainment room
- Bathroom door greater than 80cm
- Bathroom with shower
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Ground floor reception
- Hotel entrance with ramp
- Hotel entrance with steps
- It has single-flow taps
- It has support bars in the bathroom
- Lift on the ground floor
- Non-slip shower floor
- Restaurant on the ground floor
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1762 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 1762 TripAdvisor reviews
S
suziemidlands
midlands
20/03/2026
“Lots to do in Puerto de la Cruz plenty of restaurants”
Perfect location within walking distance if centre
M
melandpault
20/03/2026
“Amazing”
We have been here 3 times, it is an amazing hotel, friendly staff ,great food, and amazing entertainment, Juan Carlos Morales, he was outstanding, we see him everytime, really lovely man, takes time to speak to you, great voice. Facilities are great, so clean We will be going back again next m… more
K
kaisuli71
Turku, Finland
18/03/2026
“Good hotel. Stay here.”
I have stayed here a couple of times. The hotel is very good. Good service, mostly friendly staff, clean, well taken care of, good breakfast. Nice bar in the evening. A garden with swimming pool is very beautiful and the nice place to spend time and relax. Also the volcano Teide is visible in the … more
J
John G
Callander, United Kingdom
06/02/2026
“Winter Palace”
Just love this hotel, the pools, the jacuzzis, the staff and even the location. Day bar is fun and friendly; the night bar needs a little work. Roof bar (over day bar) should be used for slow cooked pork/paella or bbq. Great stay, lovely.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 206 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 8
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.