Hotel Puerto Palace

Hotel Puerto Palace

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Hotel Puerto Palace

Puerto De La Cruz - Calle Doctor Cobiella Zaera, 2 See map

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Why do I recommend this accommodation?

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Very popular destination!

9 properties have been booked in the last 15 minutes in Puerto De La Cruz

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Latest reviews of the property

8,4 Very good
Rating 4,2 around 5 for travellers of Tripadvisor

Very good

Based on 1762 reviews

Rating 4,2 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 3,9 around 5 for travellers of Tripadvisor

Location

Rating 4,3 around 5 for travellers of Tripadvisor

Rooms

Rating 4,3 around 5 for travellers of Tripadvisor

Service

Rating 4,3 around 5 for travellers of Tripadvisor

Value for money

Rating 4,5 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for its good cleaning service

Showing 4 featured reviews out of 1762 TripAdvisor reviews

S

suziemidlands

midlands

20/03/2026

Rating 5 around 5 for travellers of Tripadvisor

“Lots to do in Puerto de la Cruz plenty of restaurants”

Perfect location within walking distance if centre

M

melandpault

20/03/2026

Rating 5 around 5 for travellers of Tripadvisor

“Amazing”

We have been here 3 times, it is an amazing hotel, friendly staff ,great food, and amazing entertainment, Juan Carlos Morales, he was outstanding, we see him everytime, really lovely man, takes time to speak to you, great voice. Facilities are great, so clean We will be going back again next m… more

K

kaisuli71

Turku, Finland

18/03/2026

Rating 4 around 5 for travellers of Tripadvisor

“Good hotel. Stay here.”

I have stayed here a couple of times. The hotel is very good. Good service, mostly friendly staff, clean, well taken care of, good breakfast. Nice bar in the evening. A garden with swimming pool is very beautiful and the nice place to spend time and relax. Also the volcano Teide is visible in the … more

J

John G

Callander, United Kingdom

06/02/2026

Rating 4 around 5 for travellers of Tripadvisor

“Winter Palace”

Just love this hotel, the pools, the jacuzzis, the staff and even the location. Day bar is fun and friendly; the night bar needs a little work. Roof bar (over day bar) should be used for slow cooked pork/paella or bbq. Great stay, lovely.

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

8

Very good

Based on 206 reviews

Service: 9

Cleanliness: 9

Room: 9

Facilities: 9

Location: 8

Breakfast: 8

Lunch/Dinner: 7

Quality/Price: 9

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About the property

Description

This superb hotel is located in the district of San Antonio overlooking Taoro Park and just a 10 minutes' walk from the town centre of Puerto de la Cruz. The hotel is just 800 metres from the nearest beach and enjoys close proximity to the Lido Martiánez, charming restaurants, casino and entertainment parks. Enjoying its idyllic, sheltered setting at the foot of the famous Orotava Valley, the hot… more

How to arrive

Puerto De La Cruz - See map

This hotel's location is in the district of San Antonia, overlooking Taoro Park. Convenient public transport links are only 100 metres from the hotel and the beach is roughly 800 m away.

Facilities and services

Other
Air conditioning
Heating (free of charge)
Additional services
Dry cleaning service
Laundry Service
Lift
Maid
Tumble dryer
Reception
24-hour reception
Concierge service
Multilingual staff
Porter service
Entertainment
Computer room
Dance hall
Entertainment
Entertainment for adults
Games room
Live music
Shops in hotel
Parking
Nearby parking
Outside parking
Parking
Means of communication with the center
Shuttle
Shuttle transfer
Transfer to nearest town
Smoking
Smoking area
Wi-Fi
Complimentary Wi-Fi
Services
Balcony
Banquet and event room
Car rental
Conference centre
Currency exchange
Doctor
Fax/photocopier
Garden
Hair dryer
Heated pool
Library
Luggage storage
Luggage storage
Meeting room
Pool games
Reading room
Room service
Safe
Sale of tickets
Sale of tours
Serviced office
Sun terrace
Sun terrace
Terrace
Vending machines
Wedding service
Children
Babysitting service
Childcare
Game area
Kids' board games
Kids' playground
Kids' pool
Bars
Bar
Coffee shop
Coffee/tea in public areas
Indoor bar
Pool bar
Snack bar
Restaurants
All inclusive
Breakfast buffet
Buffet restaurant
High chairs
Themed restaurant
À la carte restaurant
Swimming pools
Adults-only outdoor pool
Children’s pool
Gardens
Poolside parasols
Poolside sun loungers
Towel service
Gym and SPA
Gym
Hot tub
Jacuzzi
Massages
Sauna
Spa
Activities
Bike rental
Mini golf
Table tennis
Tennis court
Accessibility
Accessible floor to entertainment room
Bathroom door greater than 80cm
Bathroom with shower
Facilities for people with disabilities
Free basin depth greater than 60cm
Ground floor reception
Hotel entrance with ramp
Hotel entrance with steps
It has single-flow taps
It has support bars in the bathroom
Lift on the ground floor
Non-slip shower floor
Restaurant on the ground floor
Shower floor at the same level as the bathroom floor
Toilet access with bars
Wheelchair access
Check-in/Check-out
Deposit:
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Payment method: #{ paymentMethods }
Payment date: #{ depositTime }
General
Number of people: #{numberOfPersons}
Floor: #{floorNumber}
Tourism register number:
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Our rentals include:
Utilities
Cleaning
Admin fees and taxes
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Good to know

About the deposit

Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

Key pick-up

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Tourism register number:

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Taxes included in the final price

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Frequently asked questions about Hotel Puerto Palace

  • Which services stand out at Hotel Puerto Palace?

    Featured services at Hotel Puerto Palace are: Air conditioning, Heating (free of charge), Laundry Service, Maid See full list of services at Hotel Puerto Palace.
  • Hotel Puerto Palace is one of the best hotels in its area
  • Yes, guests at Hotel Puerto Palace will be able to enjoy Children’s pool, Poolside sun loungers, Poolside parasols, Adults-only outdoor pool, Gardens, Towel service.
  • Yes, guests at Hotel Puerto Palace will be able to enjoy Buffet restaurant, Restaurant, Breakfast buffet, À la carte restaurant, Themed restaurant, Breakfast, All inclusive, Half board, High chairs.
  • Guests staying at Hotel Puerto Palace have these parking options: Nearby parking, Outside parking, Parking, Garage
  • Guests staying at Hotel Puerto Palace have these options for keeping fit: Gym, Jacuzzi, Massages, Sauna, Spa, Hot tub.
  • Hotel Puerto Palace has Complimentary Wi-Fi for its guests.
  • Check-in is from 4.00 pm and check-out is by 12.00 pm.
  • Yes, guests at Hotel Puerto Palace have highlighted that: Perfect location within walking distance if centre
  • This is the information we have about the surroundings of Hotel Puerto Palace: This hotel's location is in the district of San Antonia, overlooking Taoro Park. Convenient public transport links are only 100 metres from the hotel and the beach is roughly 800 m away.
  • Hotel Puerto Palace is located in Puerto De La Cruz - Calle Doctor Cobiella Zaera, 2
  • Puerto De La Cruz
  • None - None
  • 0 Adult
  • 1 Room