Htop Platja Park

“Friendly staff and good for allergies.”

I spend 4 days here at the beginning of September 2025 with my adult daughter. We arrived fairly late (10pm) but were able to check in quickly and once we'd found our room we headed to the bar. Without exception the staff were amazing. I wouldn't like to pick anyone out as they were all so ac… more

I spend 4 days here at the beginning of September 2025 with my adult daughter. We arrived fairly late (10pm) but were able to check in quickly and once we'd found our room we headed to the bar. Without exception the staff were amazing. I wouldn't like to pick anyone out as they were all so accomodating. The bar staff (who were always working!) were funny but quick and attentive. The lady doing games around the pool was amazing at so many languages. She had us all playing games while switching between french, english and spanish. The food was the good all inclusive food. Plenty of choice for the few days we were there. We were able to serve ourselves with soft drinks and go to the restaurant bar for alcohol. My daugher isn't able to eat gluten or dairy but once we'd explained this we got a guided tour of the food at every meal. The chef was amazing and made sure that she knew what she could and couldn't eat. There were some things that we'd assumed she wouldn't be able to eat as they looked like desserts full of dairy but they were made from soya! Result. She was very happy with all the choice. The young man on the cooking station would make sure that she was well looked after. I have never taken her to an all inclusive before, knowing that it is difficult to eat out, but they made it so easy. I couldn't fault the service. The hotel is well placed near to the town and the beach. We walked to both daily. There is also a Carrefour very close to pick up anything else you require. The beach is quite sloped but was still warm in the sea in September. I think we were the crazy brits that were swimming in the rain! Got to be done. There were plenty of shops in the town for browsing on the cooler days and plenty of restuarants if you wanted to eat out. It was harder to find somewhere just for a drink. The rooms were clean and perfectly large enough. My only gripe would be that on check in were were given a booklet to show what was included on the all inclusive but it seemed VERY limited (no wine, no soft drinks etc). It wasn't until half way through when we asked the bar about hot chocolate and they gave us a different menu that included soft drinks and even a cocktail of the day! This menu was much more like I was expecting. Local wines, local spirits, soft drinks from the tap etc were all free on all inclusive. I just wish I'd known this earlier. The initial menu did seem at odds to my limited experience of all inclusive (I've only done it once before) but I didn't question it. All in all a lovely hotel which is made all the better for the staff.

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“Chilled vibes”

We were there only English couple in the hotel, which is ok but it's catered for the Spanish market. The hotel is basic, but clean, rooms are big enough. There's not been much choice for food and most of it was cold, but they do have a microwave on standby to reheat. Location is in the middle of re… more

We were there only English couple in the hotel, which is ok but it's catered for the Spanish market. The hotel is basic, but clean, rooms are big enough. There's not been much choice for food and most of it was cold, but they do have a microwave on standby to reheat. Location is in the middle of residential area with a 10 minute walk into town and a further 15 minutes to the beach. There is a chilled out vibe and most of the staff are helpful . We went all inclusive here but there are options for half board, There is a fridge in the room but no kettle and they didn't supply a complimentary bottle of water. All in all it's been a cheap & cheerful enough week but wouldn't want to stay much longer than that

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“MIX EXPERIENCE”

The overall hotel facilities, food, and service was excellent. However, it was spoiled by the large group of school children, which disregarded the rest of other hotel customers during the night. Shouting and screaming along the corridor floors until early hours of the morning. We were there for… more

The overall hotel facilities, food, and service was excellent. However, it was spoiled by the large group of school children, which disregarded the rest of other hotel customers during the night. Shouting and screaming along the corridor floors until early hours of the morning. We were there for 14 days and even reported this matter to the management, which tried to resolve the matter by placing a night security guard. The youth carried on with their bad behaviour. This spoiled the great service and excellent treatment we received from many members of staff. It's a shame, perhaps this hotel should be hired only for school parties and young families.

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