Description
Facilities: The hotel was modernised in 2021. The hotel has 4 lifts and features 216 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a TV room, a car hire service, medical assistance, an alarm call service, a conference room and a lounge are available. Wireless internet access is provided in public areas (n… more
Location: Ideal for beach holidaymakers, this hotel is situated in a quiet area in Playa de Palma, just a few steps from the public sandy beach. There are shops and public transport stops in the immediate vicinity, and the nearest bars and nightclubs are located about 2 km away.
Meals: Guests can dine in a cosy atmosphere at the restaurant (non-smoking and a buffet). Half board can be booked. A delicious and varied buffet is prepared for breakfast and dinner. Gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request. For a fee, there are also non-alcoholic beverages and alcoholic beverages.
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Reception
- Multilingual staff
- Reception
- Entertainment
- Disco / DJ
- TV lounge
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Bars
- Bar
- Pool bar
- Services
- Conference centre
- Indoor pool
- Gym and SPA
- Turkish bath
- Activities
- Golf course
- Tennis court
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 1561 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Can Pastilla
Showing 5 featured reviews out of 1561 TripAdvisor reviews
W
WiltshireKiwi
Wiltshire
17/08/2026
“Wow!”
From start to finish, our stay was perfect. We loved our rooms which had incredible views of the beach and sea, the breakfasts which offered a huge variety of quality food, and the pools which were well maintained and always had free sun loungers. All of the staff went above and beyond to ensure th… more
H
Hannah S
17/08/2026
“Amazing”
Suna was incredible, somebody pay her more money immediately. A poor woman was being harassed and Suna stood up for the woman and got the man out of the hotel, and she even put herself in danger protecting her guests. I wanted to help her protect the woman but she didn’t need the help I was impress… more
G
Gorman G
17/08/2026
“Modern and Spacious”
The title sums it up . . . for the record, Beatriz was an extremely helpful receptionist!
M
mimi W
10/08/2026
“Wonderful experience in Mallorca”
Excelent stay at THB El Cid. The staff where all so kind and accommodating. Beautiful sea views and delicious breakfast. We look forward to returning next spring.
M
Maria B
09/08/2026
“Good!”
Denis in the reception was very nice!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 25 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 9
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.