H10 Las Palmeras

“Animation team/hotel”

The animation team were brilliant giving a fun friendly atmosphere across the holiday with a plethora of rewards available. The food was good with a variety of options each day with authentic name brand drinks being served at every meal and throughout the day. However the highlight of my stay was t… more

The animation team were brilliant giving a fun friendly atmosphere across the holiday with a plethora of rewards available. The food was good with a variety of options each day with authentic name brand drinks being served at every meal and throughout the day. However the highlight of my stay was the games and activities meeting new people and being able to have fun 7 days a week.

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“Very good activities”

The experience was great there was many good activities for all age groups and the staff were very frinedly and funny especially laura

“H10 Las Palmeras”

We stayed in one of the family bungalows and thought it was fantastic — really spacious, clean and perfect for a family stay. During the holiday, the snib on our upper balcony door came off in my hand. I tried calling reception but unfortunately the room telephone wasn’t working, so I had to walk … more

We stayed in one of the family bungalows and thought it was fantastic — really spacious, clean and perfect for a family stay. During the holiday, the snib on our upper balcony door came off in my hand. I tried calling reception but unfortunately the room telephone wasn’t working, so I had to walk up to reception to report it. That said, the response was excellent and a technician was at our room within the hour and had it fixed quickly. The food was great throughout our entire stay, with plenty to enjoy at all meal times. At the snack bar, we quite often ended up with something different from what we’d ordered, but honestly, it was never really an issue — everything we received was tasty, so there was certainly no need to complain! The only real disappointment came when checking out at 12pm. Our all-inclusive bands were cut off immediately and we were told we would have to pay for any further food or drinks. Considering the cost of the holiday and the fact our Jet2 pick-up wasn’t until 6pm, this felt pretty poor and left us with six hours where the all-inclusive package we’d paid for was effectively over. The animation team were absolutely phenomenal throughout the holiday — kind, funny, engaging and genuinely entertaining. Both the adults and children were in their element, and the team really helped make the holiday what it was. Our kids Jackson and Harrison loved the kids club activities and staff as mentioned. The same goes for the bar and waiting staff, who were excellent throughout. Another big positive was the branded spirits at the bars. One tip though: if you order a daiquiri or piña colada, ask for it to be blended! Otherwise, you’ll get the version from the syrup machine rather than a freshly blended one. Overall, a solid 8/10. A few small issues, but nothing that spoiled the holiday, and we would definitely return.

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