Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the complimentary area shuttle.. F… more
When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, a 3-minute drive from Lago Martianez Swimming Pools and 7 minutes from Tenerife Beaches. This family-friendly hotel is 0.2 mi (0.3 km) from Botanical Gardens and 0.7 mi (1.1 km) from Jardin Aquatico.. Distances are displayed to the nearest 0.1 mile and kilometer. Botanical Gardens - 0.6 km / 0.4 mi La Paz Lookout - 1 km / 0.6 mi Jardin Aquatico - 1.2 km / 0.7 mi Sitio Litre Garden - 1.5 km / 1 mi Martianez Shopping Centre - 1.7 km / 1.1 mi San Telmo Promenade - 1.9 km / 1.2 mi Playa de San Telmo - 1.9 km / 1.2 mi Tenerife Beaches - 2 km / 1.2 mi Playa Martianez - 2 km / 1.2 mi Risco Belle Aquatic Gardens - 2.1 km / 1.3 mi Parque canino Taoro Can - 2.1 km / 1.3 mi Lago Martianez Swimming Pools - 2.1 km / 1.3 mi Church of Nuestra Senora de la Pena de Francia - 2.1 km / 1.3 mi Casino Puerto de la Cruz - 2.1 km / 1.3 mi Timanfaya Theater - 2.2 km / 1.3 mi The nearest airports are: Santa Cruz de Tenerife (TFN-Tenerife North) - 25.6 km / 15.9 mi Tenerife South Airport (TFS) - 89.4 km / 55.6 mi The preferred airport for Hotel Riu Garoé is Tenerife South Airport (TFS). . Near Botanical Gardens.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Dartboard
- Entertainment
- Games room
- Pool table
- Table tennis
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking area
- Wi-Fi
- Paid Wifi in communal areas
- Pay-per-use WiFi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Car rental
- Conference centre
- Currency exchange
- Fan
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Library
- Luggage storage
- Meeting room
- Newspapers
- Safe
- Sale of tickets
- Security
- Serviced office
- Shared pool
- Sun terrace
- Sun terrace
- Terrace
- Children
- Babysitting service
- Childcare
- Childproof doors
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Mini golf
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to the adapted room
- Bathroom door greater than 80cm
- Bathroom with shower
- Entertainment rooms, toilets in adapted communal areas
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Ground floor reception
- Hotel entrance with ramp
- Hotel entrance with steps
- It has support bars in the bathroom
- Lift on the ground floor
- Non-slip shower floor
- Restaurant table height 75-78cm
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Unobstructed access to both sides of the bed
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 1465 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 1465 TripAdvisor reviews
I
Ian057
Inveresk, United Kingdom
15/08/2026
“Excellent stay at this fab hotel.”
Another great stay at this exceptionally well run hotel. Well maintained facilities and great/friendly staff ensure that this hotel retains it's top tier status year after year. Great sitting area for that evening drink prior to dinner. Excellent gin & tonic and superb cocktails - even non alcoholi… more
I
Inthesouthandlovinit
11/08/2026
“A wonderful hotel and a most enjoyable holiday!”
We were so pleased to have stayed at this hotel. It was relaxing, peaceful and had everything we could have asked for. The food was outstanding with a variety of choice at breakfast and dinner. Our rooms were clean and well maintained. We had a little issue with the air conditioning which was fixed… more
S
Safari28089578263
Kilmarnock, United Kingdom
10/08/2026
“Great restaurant with amazing staff members”
We didn't stay in the hotel directly, but because we stayed in it's sister company Apartmentos Ambassador, we had our meals in this restaurant. The variety of meals was amazing and they all tasted great! It wasn't the same meals every night which is the case with most hotels. All the staff members … more
5
555deecee
Glasgow, United Kingdom
10/08/2026
“Excellent restaurant service”
We had such a wonderful experience dining here during our holiday! The food was delicious, the service was warm and attentive, and the atmosphere was lovely. Everything was beautifully presented and made our morning and evening more special. We would definitely recommend this restaurant to anyone v… more
R
Roel E
10/08/2026
“Villa stay and Dining experience”
First time to have holiday in Tenerife. The ambassador villa we stay , staff Julie is very friendly and accommodating on the night we came in. The hotel restaurant affiliated for meals were absolutely immaculate with loads of food choices. Special thanks to staff Carolina, Jesus and Juan Carlos fo… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 72 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.