Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Congratulations! You know how to look for deals
Excellent
Based on 4620 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Benidorm
Showing 5 featured reviews out of 4620 TripAdvisor reviews
L
Linda C
Edinburgh, United Kingdom
02/04/2026
“Fabulous Hotel”
My sister and I love the 'Don Pancho' its like 'coming home' to us. We feel so safe here hence why we return. The staff are fantastic, everyone of them friendly and helpful. The hotel is immaculate and the rooms are cleaned to an excellent standard. The diningroom has a lovely atmosphere even when… more
C
Camper66354192289
30/03/2026
“Super Hotel”
Lovely hotel, Excellent staff, good food, spotlessly clean. We carnt wait to return.
I
imavillan
west mids. uk
30/03/2026
“Don Pancho is the Don”
First time in Benidorm and really enjoyed it. Chose the Don Pancho from the many good reviews is has and it didn't disappoint. The hotel is in a great location backing onto the strip. Despite this we didn't hear any noise at all. It's a short stroll to the beach and there are plenty of bars and res… more
M
Mobile27344982434
30/03/2026
“Holiday heaven.”
Wonderful stay. Everything was perfect. Only one thing could be better is food could be hotter.
N
Navigator38872184794
30/03/2026
“Don Pancho benidorm”
brilliant hotel, food was lovely. and plenty to choose from, rooms was spotless, we was on the 10th floor no noise, hotel itself was clean, reception staff and hotel staff, very polite, would definately stay again
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 42 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.