Description
Facilities: The hotel was modernised in 2020. The hotel has 132 non-smoking rooms, which are located on 11 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, a currency exchange service and a drinks machine. Wireless internet access is … more
Meals: Various dining options are available, including a buffet restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals and lactose-free food can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Disco / DJ
- Entertainment for adults
- Games room
- Pool table
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Healthcare centre
- Heated pool
- Luggage storage
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Children
- Cot
- Kids' playground
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- High chairs
- Swimming pools
- Children’s pool
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Sauna
- Turkish bath
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 1219 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1219 TripAdvisor reviews
J
JennieChelmsford
Chelmsford, United Kingdom
12/05/2026
“Amazing Hotel”
My husband and I have stayed here a few times and this time we were with friends. We have stayed at a lot of hotels in Benidorm and this is our favourite. The hotel is spotless and the cleaner was lovely and friendly. Even when we said we didn't need clean towels every day she was insistent!! Lovel… more
J
J9594HAmarkb
Wolverhampton, United Kingdom
17/11/2025
“Enjoyable stay”
This was our second visit to the hotel Castilla and it didn't disappoint from the moment we walked into reception all the hotel staff were very friendly and helpful all areas of the hotel are spotlessly clean and the food was of a good standard with a relaxed atmosphere in the restaurant, the hotel… more
T
Tracy M
Leigh-on Sea, United Kingdom
02/05/2026
“Short breakaway”
Clean, spacious room bed a bit hard, but that's my opinion. Hubby thought it was ok. Fridge in room and safe free to use, no kettle, but I knew this before and took our own, also no pool towels but I think they provide them possibly for a fee.and English TV so bonus. Lovely breakfast, dinner was … more
H
Huppalup
20/04/2026
“Comfortable and clean in good location”
Lovely quiet hotel in a good location very clean and comfortable rooms a little dated but can't fault it.good choice at breakfast and again very clean and well organised. Would have liked tea/coffee making facilities in the room.we didn't use the pool so can't comment .we would stay there again.
A
Andrew_Paula
North Yorkshire, United Kingdom
11/04/2026
“Nice hotel in good location”
The staff are all lovely and friendly. We loved the food. The room was great second floor with pool view. Spotlessly clean throughout. We also like the location its perfect for us. Small issue with noise late at night from other guests. One night there was a awful argument going on and we feel the … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 80 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 8
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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