Meliá Benidorm

“Excellent hotel excellent staff highly recommended”

We just arrived home after 2 amazing weeks at the Melia Benidorm and had the level upgrade which I must say was absolutely worth every penny This is the second time we have stayed here and both my wife and 4 year old daughter Sophia loved it . Maria was the customer service guest manager and she w… more

We just arrived home after 2 amazing weeks at the Melia Benidorm and had the level upgrade which I must say was absolutely worth every penny This is the second time we have stayed here and both my wife and 4 year old daughter Sophia loved it . Maria was the customer service guest manager and she was absolutely amazing and really made our visit more special The level option is a must and has the more private area and better option of breakfast and of course the bar had the international drinks as part of the level like Smirnoff , Bacardi , whisky all top brands as well as a good choice of beers. The room we had was 2059 which was on the 20 th floor and could not believe how spacious the room was and the view was something else both daylight and at night. The sunsets every night was breath taking The kids club and Mini disco was Brilliant. Our daughter Sophia could not wait to get to the mini disco every other and excellent for kids from 3 -12 . Special thanks to Christina , Ava , Pablo and another young boy I forgot his name but was also worth a mention. The staff were second to none and the service was just top notch and made us feel very welcome again highly recommend staying here . There were 2 bars at the pool side and a bar in the main hallway on the reception level. The beach was literally only a 10 minute walk and the promenade is something else and very busy both day and night. So to summarise the Melia Benidorm is a very good choice for families and Couples a like . We will be back in summer 2027.

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“A rocky start - amazing customer service.”

We booked a The Level room but I won’t deny we got off to a rocky start. We arrived early (around 12:30) from our package holiday flight but were told our room would be ready shortly. After hours waiting we were told check in was firmly 16:00. If we’d been told this when checking in we’d have got o… more

We booked a The Level room but I won’t deny we got off to a rocky start. We arrived early (around 12:30) from our package holiday flight but were told our room would be ready shortly. After hours waiting we were told check in was firmly 16:00. If we’d been told this when checking in we’d have got our swimming things out of the case & enjoyed an afternoon by the pool. However, from this point on the hotel could not do enough for us. The room was amazing & the staff who seemed to have come in shift & inherited the problem were fantastic. The manager & receptionist made a point of speaking to us every opportunity & we’re genuinely concerned that we were happy. Later in our stay our room developed a very minor leak from the ceiling , we weren’t bothered as it wasn’t causing inconvenience but reported it to reception. We were then upgraded to an absolutely amazing suite on the top floor. Once again the staff were fantastic throughout this process. Overall we had a wonderful experience & would definitely return to this hotel. I think the lesson learned here is that it’s the staff & their commitment to providing outstanding customer service that makes a good hotel great.

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“Just fabulous”

A fabulous hotel.All the staff are kind and fr6 nothing is too much trouble for any of them Rooms have eve you need including a well stocked mini bar and a kettle. Pool side towels available for hire these are large and nice quality.The breakfast is amazing even if you are vegetarian there is so… more

A fabulous hotel.All the staff are kind and fr6 nothing is too much trouble for any of them Rooms have eve you need including a well stocked mini bar and a kettle. Pool side towels available for hire these are large and nice quality.The breakfast is amazing even if you are vegetarian there is something for all tastes. Pol side bars have snacks and ice cream all priced very reasonably Unsure if this is for all rooms but the shower is over the bath and some people may find it more difficult to get "in" for a shower. A courtesy room is available if you have a late flight at no extra cost. Just loved our stay.

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“Defo not a 4 star hotel”

Pool area is the best bit about this hotel, it is defo in need of some refurbishment, plaster cracking in hallways, tiles coming off around skirting, rooms are OK, air conditioning works well, clean towels everyday, but bed sheets were only changed once in our 10 day stay on day 9! toiletries inclu… more

Pool area is the best bit about this hotel, it is defo in need of some refurbishment, plaster cracking in hallways, tiles coming off around skirting, rooms are OK, air conditioning works well, clean towels everyday, but bed sheets were only changed once in our 10 day stay on day 9! toiletries included, we had no shower gel from day 1, had to go and buy our own, food is always cold, never got a hot meal in 10 days, even when it was just cooked and put out! There is an OK selection of food but I would recommend not going half board, so many places around for better, warm food, staff were very friendly

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