Banyan Tree Krabi

“Amazing resort made exceptional by the staff”

Amazing experience The hotel and the service was incredible throughout. We were nervous travelling with a baby, but they were very accommodating throughout and made it all worthwhile. The room was fantastic. Meals were all great and breakfast was probably the best we've ever had! Particular than… more

Amazing experience The hotel and the service was incredible throughout. We were nervous travelling with a baby, but they were very accommodating throughout and made it all worthwhile. The room was fantastic. Meals were all great and breakfast was probably the best we've ever had! Particular thanks to Jayda, who really made sure we were looked after throughout.

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“A little bit of Heaven right here!!!”

Truly an amazing experience. Pop and her team, from security staff, cleaners, buggy drivers to all the beautiful souls at Naga Kitchen a thousand thank yous. If you get the chance to visit do not pass it by. I have been lucky enough to say at some top hotels and this is in my top 3.

“Paradise found in Krabi”

This was our second stay, and from the moment we arrived, it truly felt like coming home. Everything was exceptional, starting with the spacious and beautifully designed pool villa. The bed was incredibly comfortable, the amenities were thoughtfully prepared, and the exclusive sea view from the vi… more

This was our second stay, and from the moment we arrived, it truly felt like coming home. Everything was exceptional, starting with the spacious and beautifully designed pool villa. The bed was incredibly comfortable, the amenities were thoughtfully prepared, and the exclusive sea view from the villa was simply breathtaking. What made our 4-day, 3-night stay truly special was the outstanding service from every team member across the resort. Their genuine care and attention to detail were evident from before our arrival until the day we checked out. The Housekeeping team maintained the villa impeccably and prepared thoughtful personalized touches, including a "Welcome Back Home" embroidered pillow and bathrobes embroidered with our names. These details made us feel incredibly valued and special. Our Banyan Host reached out before our stay to introduce themselves and ask about any special requests or dietary preferences. Throughout our stay, they regularly checked on us during breakfast, ensuring everything was perfect and offering assistance whenever needed. The Food & Beverage team deserves special recognition. During our stay, I was not feeling well and had a severe cough. The staff immediately noticed and proactively offered warm water and the ginger tea, checked if the air conditioning was too cold, and even offered a shawl to keep me comfortable. This level of attentiveness was truly remarkable. What impressed us most was the consistency! Every staff member delivered the same genuine care and hospitality every time we interacted with them. We also had the opportunity to join a Thai Boxing session with Khun Lek, which was one of the highlights of our stay. He was highly professional, knowledgeable, and passionate about what he does. Throughout the session, he was incredibly attentive, patient, and genuinely caring, ensuring that we felt comfortable while adapting the training to our abilities. His encouragement and positive energy made the experience both enjoyable and memorable. Thank you, Khun Lek, for introducing us to the art of Muay Thai in such an engaging and authentic way. Another memorable experience during our stay was the Hydrotherapy Spa journey, particularly the Rainforest experience. It was a truly innovative and immersive wellness activity that allowed us to move between different thermal and hydrotherapy facilities, including the sauna, steam room, ice fountain, and hot and cold vitality pools. The carefully designed contrast between heat and cold was both invigorating and deeply relaxing, leaving us feeling refreshed and rejuvenated. It was a unique wellness experience unlike anything we had tried before and a wonderful complement to the overall sense of wellbeing throughout our stay. A heartfelt thank you to Khun Fluke, Khun Summer (Front Office), Khun Fah (Front Office), Khun Tarn (Front Office), Khun Ple (F&B), Khun Nai (F&B), Khun Ko (F&B), Khun Karan (F&B), Khun Snack (F&B), Khun Kae (Spa) and all the wonderful team members who made our birthday and wedding anniversary celebration so memorable. Thank you for creating such a special experience. We cannot wait to return to our home away from home in Krabi.

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“Banyan Tree Krabi”

Banyan Tree Krabi is a truly stunning resort with beautiful aesthetics, lush surroundings, and a pristine beach that makes for a perfect family getaway. The resort offers excellent activities, especially for families. my daughter loved the Kids Club, and the lady there was exceptionally kind and ca… more

Banyan Tree Krabi is a truly stunning resort with beautiful aesthetics, lush surroundings, and a pristine beach that makes for a perfect family getaway. The resort offers excellent activities, especially for families. my daughter loved the Kids Club, and the lady there was exceptionally kind and caring. The recreational activities, particularly kayaking and Muay Thai, were phenomenal. The entire team was fabulous, but a special thanks to KIP, who was outstanding throughout our stay and genuinely elevated our experience. The only disappointment was the Indian food offering. At breakfast, the Indian selection was more suited to lunch or dinner rather than traditional breakfast items. I also ordered Indian dishes for lunch, which were unfortunately very poor. More importantly, despite sharing my feedback twice, no manager personally reached out to understand or address the concern, and the follow-up felt rather formal than sincere. That said, Banyan Tree Krabi is an exceptional property, and I would highly recommend it. With improvements in Indian cuisine and a more proactive management approach towards guest feedback, the experience would be truly flawless.

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