Sunrise Tropical Resort

“Ok but could be better”

Could have used some water sprucing up power washing paint shower handles falling off in the room just a little TLC this place could be nice but everybody working at this resort was amazing the guys on the golf cart shuttle took you all over with a smile couldn't do enough for you and the location … more

Could have used some water sprucing up power washing paint shower handles falling off in the room just a little TLC this place could be nice but everybody working at this resort was amazing the guys on the golf cart shuttle took you all over with a smile couldn't do enough for you and the location is amazing beautiful relay Beach

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“Good for a quick stop over”

We chose the resort of a one night stay at Railay. The staff were very accommodating and had our room ready for an early check in. We were allocated interconnecting rooms which on first impression were lovely. One with a double and single bed and the other a large double. On closer look to the room… more

We chose the resort of a one night stay at Railay. The staff were very accommodating and had our room ready for an early check in. We were allocated interconnecting rooms which on first impression were lovely. One with a double and single bed and the other a large double. On closer look to the rooms, the shower heads were rusty and flimsy. The toilet seats didn't fit the toilet. However it was nice to have a separate bath. Shower was powerful enough with shampoo and body wash provided. The bed was comfortable for me but my partner and his son found then uncomfortable. The resort didn't seem to do anything to combat the mosquitos. Other resorts we have stayed in provide plug ins which don't climate but certainly help. Prior to this stay I was the only one who had been bit in Thailand, on leaving everyone had. The three pools were good. Pool 1 is right on the beach with easy access to their own juice bar and the Amazon cafe. Pool two was in the middle of the resort, again nice but all the tiles were off the spa area. Pool3 was much smaller and by reception, we didn't use this one. Pool towels are provided and again we were allowed to keep these until we left rather than having to hand them back in on check out which was a bonus. Breakfast had a good variety but all the hot dishes were cold. The location - this is the winner for this resort and the price paid. Reception is at one end and the resort spans from railay east to west. Buggies are provided and the staff are more than willing to take you around in them. Railay East has the pier and speedboats leave from here. The beach at low tide is not the best but it is great for access. We also went here for sunrise... Beautiful. Railay west is the main beach where the long tail boats dock from Ao Nang. A cast beach which again pre tourist arriving us beautiful. Gets very busy once the rest of the world wakes up. You have to walk everywhere in Railay. This hotel is next to the walking street which has plenty of restaurants and shops. Also going out through reception and turn right you will start to walk to Phrang Nang beach which is beautiful. Again this was much better once the day troopers had gone. Oversll the staff at the resort were very good. The resort could do with some upgrades but for what we paid, we had value for money. The additions of the monkeys in the trees made our day but obviously this is not something the resort can control.

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“Returning guests - annoying coffee shop has appeared!”

We’re returning guests. This hotel isn’t perfect (breakfast is poor and rooms a little rustic) but we returned as it’s a fab location with three lovely pools within walking distance of all railays best bits. However this year a coffee shop has opened on the front and it’s relentless. Hoards of peop… more

We’re returning guests. This hotel isn’t perfect (breakfast is poor and rooms a little rustic) but we returned as it’s a fab location with three lovely pools within walking distance of all railays best bits. However this year a coffee shop has opened on the front and it’s relentless. Hoards of people outside it / taking selfies / walking round pool to shower off before going inside. It needs roping off somehow as they keep coming into the pool area to nose around and literally have no shame posing for photos with their drinks right next to your sun lounger. It no longer feels like the hidden slice of peace in the midst of the day trippers as they all come traipsing round the pool! There’s a token sign but it’s ignored. Not sure yet if we’d come back again a 3rd time

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“Positives and negatives”

The hotel has a prime position. The reception is on the East Coast so if you're coming from a ferry then hotel is next to the floating pier. The hotel then runs from east to west with 3 pools, the main one being on the west side where the stunning beach is. When we arrived late afternoon we were ex… more

The hotel has a prime position. The reception is on the East Coast so if you're coming from a ferry then hotel is next to the floating pier. The hotel then runs from east to west with 3 pools, the main one being on the west side where the stunning beach is. When we arrived late afternoon we were excited to see sunbeds overlooking the beach. This soon disappeared when we went to breakfast the next morning as every sunbed around the main pool and overlooking the beach had a towel on them though only a handful had a body sat on them. Management really should do something about this. All the staff we met were friendly and courteous though as it is such a huge hotel we didn't get to know any of them. Breakfast was good, only disappointment was that fresh fruit was limited. We chose the cheapest level of room which was near the reception. It was fairly clean but needed some attention. Air-conditioning vent was dirty, fridge unsightly and water in the shower didn't drain away. It was also very dated. We stayed in 3 places in Thailand, this hotel, despite booking the cheapest room, was the most expensive and the worst. If they can sort out the sunbed hoggers and update/maintain the rooms I'd recommend the hotel for it's position plus the choice in Railay is limited.

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