Tui Blue Palm Beach Hammamet - All Inclusive

“Great Family Holiday”

The staff at Tui Ebbw Vale recommended this hotel, knowing our family requirements and they got this hotel bang on. Taxi Transfer We flew in from Cardiff and took a private taxi to the beach, which took 45 minutes saved over an hour of bus transfer by the time the coach dropped everyone off. We w… more

The staff at Tui Ebbw Vale recommended this hotel, knowing our family requirements and they got this hotel bang on. Taxi Transfer We flew in from Cardiff and took a private taxi to the beach, which took 45 minutes saved over an hour of bus transfer by the time the coach dropped everyone off. We would recommend the taxi as is does save a lot of time - we booked through Tui. The Hotel The hotel is 4.5 star standard and the rooms were clean and well turned out. The area was immaculate and the staff were always cleaning and working very hard to maintain the property. The spa was very good value and we had a great experience and if you fancy some TLC - we all would recommend it. The hotel had a private sandy beach which was in a beautiful location. The beach was lovely and clean the sea was crystal clear. The Staff The staff were superb in all departments and all were warm, very friendly and could not do enough for you. These lovely people made us feel at home and gave us a 5 star experience. Daily Activities There is a daily activity program which is well run and the team members make the activities a great deal of fun, from pool activities, archery, volley ball and some gently exercises. Night Entertainment Every night there was an entertainment program which was good to watch. The Restaurant Its buffet style with a varied choice - we stayed for a week and did not struggle to find a good variety, from local Tunisian dishes, which are well worth trying to Salmon and steak. The grilled fish were particularly good main courses and there was a varied selection of starters and salads to try. They did a great job on the desert section. Again the chef team and service team were excellent. The a la carte restaurant was better than some that we have been too and made a nice treat. Drinks There was branded soft drinks, the fresh orange (made in front of you) and very decent house wines and cock-tails, Excursions The local Tui Rep was called Aladdin who was the the best one that we have met. Makes a nice change. His presentation was great and he was very knowledgeable and his service was excellent.. We all had a great family holiday which is what we wanted from the moment we walked into the Tui Shop to the moment arrived and left the hotel and we would definitely return to this hotel and Tunisia.

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“Great holiday at The Palm Beach Hotel.”

Having felt slightly underwhelmed when we arrived at the hotel our impression quickly changed resulting in the 5 stars given to our stay here. I have discussed the reasons for feeling like this with the hotel team so don’t feel the need to publish here too. We have just arrived home after a really … more

Having felt slightly underwhelmed when we arrived at the hotel our impression quickly changed resulting in the 5 stars given to our stay here. I have discussed the reasons for feeling like this with the hotel team so don’t feel the need to publish here too. We have just arrived home after a really good holiday at The Palm Beach - a hotel that really does provide everything for a chilled week in the sun, which is what we wanted. Almost without exception staff and friendly and want to do what they can to help you have a good holiday. We have been to many AL hotels and have to say the food here has been the best we have had by far. The quality and selection really was excellent. I eat a gluten free diet and at breakfast there is no gluten free bread available. Thanks however to Latifa in the dining room I was able to ask for gluten free pancakes to be made each morning which were very nice. It would be good to have some information about gluten free options available to guests, apologies if it was available and didn’t see it. Although there was no information about food ingredients it was always easy to make a gluten free selection at mealtimes. The fresh fruit selection was always very good and freshly squeezed orange juice at breakfast was super. We ate one night in the al a carte restaurant which was also excellent. The hotel and grounds are immaculate, staff work so hard to keep it this way. Rooms are spacious and beds are comfortable. There is plenty sun beds for everyone, whether by the pool, on other grassy areas or on the beach with no need to reserve although still saw this being done. A massage at the on site spa was very good and relaxing. We visited the old and new medinas and preferred the old one as it had more character. Taxis are cheap and easily available. There isn’t really anything to do directly outside of the hotel however if you are looking for a week to chill with good food then look no further. I can certainly recommend and hope to return.

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“This is a fantastic hotel from staff to management , the hotel itself is beautiful clean and smells like jasmne.”

A fantastic hotel loved so much many go back again and again. It’s not geared up for children although those that just like a swim enjoy it. The staff right from the team that great you , staff and management are so helpful and friendly they act like friends . A special mention to Wael the fitness… more

A fantastic hotel loved so much many go back again and again. It’s not geared up for children although those that just like a swim enjoy it. The staff right from the team that great you , staff and management are so helpful and friendly they act like friends . A special mention to Wael the fitness coach , I call him aqua man as he also does a great pool exercise class, after we’re all exhausted in a good way. My last day I had a fall and luckily he grabbed be and broke the fall, and then helped me up being disabled I was truly grateful . The other staff are also great, remembering your drink you prefers and even where you like to sit for meals. The cleaners are also great, my room was done everyday, I have now even change where I was going next may to this lovely hotel.

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“Positive’s and negative’s”

I will start with the negatives,as the positives far more outweigh them. Hotel shop - at welcome meeting the rep spoke about cost of fake goods stating we shouldn’t be spending any more than £35 for bags etc, shop keepers were could be very pushy but did like to barter. To my surprise the hotel sho… more

I will start with the negatives,as the positives far more outweigh them. Hotel shop - at welcome meeting the rep spoke about cost of fake goods stating we shouldn’t be spending any more than £35 for bags etc, shop keepers were could be very pushy but did like to barter. To my surprise the hotel shop were charging 200 dnr for a bag with very little room for bartering and he was very rude. Another negative was booking the ‘al a carte’ you have to book between 3 days and 24 hours prior to eating via a the TUI Blu App, which I found difficult due to not being very tech savvy and needing to book for 5 of us across 2 rooms. I preserved and read everything back to our party so we all knew what we were doing and even put an extra note on to say about the 5 guests, we had booked for 21st May as we were leaving the next day and we received a couple text to say it was booked. On arrival we were told that nothing was booked, when we politely said we had a text, and the waiter became very rude and practically pushed us out, telling us to go to reception, at this point I brought up the text where it said we were booked in for 23rd May, my fault for not double checking before we went out but also why would we book for 23rd when we wouldn’t have been there and more importantly why wasn’t this picked up by the app or hotel. Another point but not a problem was drinks, the beach bar only done selected cocktails, beer and wine and the main bar doesn’t have a big selection of AI spirits wasn’t a problem for us but I did hear people complaining no pink gin. Positives Bar staff Aden, Ayoub and Fredg couldn’t do enough for us, even bringing tables in from outside for us when there was nowhere to stay to sit. Entertainment team worked tirelessly getting everyone involved , some really good evening shows,special shout out to Reheem, Coffey and Neon for a great time especially the hilarious darts. Restaurant- food was okay plenty of choice and the strawberries were to die for, again I didn’t get any names but staff were amazing Housekeeping- hotel immaculate and very well kept,clean inside and out, rooms cleaned even leaving us flower, petals and swans. Apart from the few negatives we had the most amazing holiday.

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