Aegean Princess Apart Hotel

“Lee & family”

We staid hear for 14 days we went as a family of 6, my mum dad 2 kids and me and my partner, to start on arrival my mum and dad got a fab room pool view, and me my partner and 2 kids my youngest has autism so doesn't handle new situations to well we where gave a room in the basement it was so dark … more

We staid hear for 14 days we went as a family of 6, my mum dad 2 kids and me and my partner, to start on arrival my mum and dad got a fab room pool view, and me my partner and 2 kids my youngest has autism so doesn't handle new situations to well we where gave a room in the basement it was so dark and the veranda had cats etc my youngest started to freek out with this so we went to reception to the boss and staff member John the boss wasn’t to happy about having to move us but John sorted us with a new room he couldn’t be anymore helpful, next day we where getting ready to go out with the rest of our family in turkey my mum went to the toilet in her room and the next thing the door would not open back up she was locked in there for over 1 hr, the staff from the bar who only work on commission no wedges had to help as there was no handy man etc, it took them so long to get her out there’s no window in the toilet my mums diabetic and has to take insulin etc so there’s no air or anything in there they eventually got her out by removing the full door handle the staff try there best it’s an actual shame for them, this is not there job they don’t get anymore money for helping the actual hotel, so anyway there is now a hole in the door for the next 2 weeks no privacy at all while in the toilet, my dad then says to the boss later that night about the situation and he laughed in my dads face, he’s just so rude!! The bar staff crazy, billy, Lucas & ebo amazing!! That hotel wouldn’t run if it was not for them, always so welcoming they where amazing with my family at all times! My 2 boys got on so well with them, you get 2 toilet rolls on arrival and none the rest of the time being there these guys where buying toilet rolls to hand out to guests off there own money which they don’t get a lot of the guys are working 20hr shifts for so little most day, we did eat most days at the hotel the food was always good for us, the rooms don’t really look like some of the pictures well ours didn’t, they are cleaned everyday but floors not just beds made and rubbish took away, towels get changed every 3 days, when it was time to leave the boys from the bar came out to see us off & wish us well not once did they ask us for anything, anything we offered they would say no or are u sure! These guys made our stay! And we wish them well for the rest of the season. Just the boss I’d say need to change his attitude and things would be better.

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“Good Stay Overall, But Room for Improvement”

We stayed at the Aegean Princess Apartments as a group of 8 and overall had a lovely holiday. The pool area was great, although it was quite small and our biggest disappointment was that it closed at 6pm every day. There were also no water games or entertainment around the pool, which would have m… more

We stayed at the Aegean Princess Apartments as a group of 8 and overall had a lovely holiday. The pool area was great, although it was quite small and our biggest disappointment was that it closed at 6pm every day. There were also no water games or entertainment around the pool, which would have made the atmosphere much better. The staff were the highlight of our stay. Luca, Billy, Mario and Sefa were all fantastic and really took the time to interact with us. They couldn’t do enough to help and made our holiday so much more enjoyable. The room itself was very basic. It was supposed to sleep four people with two single beds and two sofa beds. Unfortunately, the sofa beds were extremely uncomfortable—you could feel the wooden plank running through the middle. The kettle was also unusable because the limescale buildup was so bad. On arrival you’re only given two toilet rolls for the room, and there was never any toilet paper in the public toilets. I actually started leaving a few rolls there each day for other guests because it was such an issue. The location is excellent and within easy reach of everything. We rented a mobility scooter, but were disappointed that the hotel wanted to charge £5 per day just to charge it. Wi-Fi was £10 per person, and air conditioning cost £50 per week, which we thought was excessive. The food at the hotel was nice, but it was expensive, as were the drinks. One of our group ordered two shots and a bottle of water and was charged £17, which seemed very overpriced. While the staff went above and beyond to make guests feel welcome, the owner came across as much less friendly. It almost felt as though he didn’t approve of the staff interacting so well with guests, which was a shame because they were the best part of the hotel. Overall, we had a great holiday thanks to the amazing staff and the fantastic location, but the extra charges, basic rooms and lack of entertainment mean

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