Begonville Hotel

“Not The Best, but not the worst.”

Arrived on 20th October, having booked when all the reviews seemed OK. Our experience seems to be similar to others, NOT so great. Rooms are OK size, no coffee making facilities (good job we brought our own then!) Shower is good. I was sick on night 2 and required clean bedding, which was like t… more

Arrived on 20th October, having booked when all the reviews seemed OK. Our experience seems to be similar to others, NOT so great. Rooms are OK size, no coffee making facilities (good job we brought our own then!) Shower is good. I was sick on night 2 and required clean bedding, which was like trying to get blood out of a stone. Eventually got sheets but no mattress protector. Went out and came back to the bed having been made (we had a Do Not Disturb on the door! ) with no mattress protector but the bed blanket under the sheet. Good job it wasn't cold. Food was OK, we always found something to eat. What was really disappointing was the all inclusive drinks. Unlike other hotels we've been AI in, no cocktails even with local spirits, just vodka, gin, whisky and beer. No self service coke/lemonade, although there was fruit juice dispensers, coffee and tea. Our first night was incredibly noisy, with teenagers running up and down the corridor until the early hours. This abated over the week as they all gradually left. No entertainment apart from very loud techno music 😵‍💫from the second bar ( where a very limited range of cocktails could be BOUGHT! ) As for the staff, they were all obviously told to say You're Welcome after a thank you, but they should try telling their faces to mean it. I didn't see a single member of staff smile in the whole week, the young lads clearing plates in the restaurant at least seemed willing to be there, which is more than can be said of the bar girls. I don't think £1300 for 2 for 7 nights is particularly cheap considering the above, plus the hotel is grubby and needs a good refurbishment.

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“Average Hotel”

I was satisfied with the price I paid; however, I wouldn’t choose to stay at this hotel again. The rooms are decent, with a good-sized balcony and bathroom, but there are very few facilities. There’s no kettle, no hangers for clothes, and no rails for drying wet towels. Towels are supposed to be c… more

I was satisfied with the price I paid; however, I wouldn’t choose to stay at this hotel again. The rooms are decent, with a good-sized balcony and bathroom, but there are very few facilities. There’s no kettle, no hangers for clothes, and no rails for drying wet towels. Towels are supposed to be changed every three days. We left our wet towels on the floor for replacement, but when we returned, the cleaner had hung them over the chairs—on top of our clothes—which made everything damp. When we asked reception for fresh towels, we were told the cleaners’ office was closed and were only offered pool towels instead. The bed sheets were never changed during our stay. The all-inclusive package only includes unbranded beer, vodka, gin, and wine. Any branded spirits or cocktails cost extra, which feels unreasonable. Everything is also served in plastic cups. The food was okay at first, but by the end of our stay, we preferred eating out. Noise was another major issue—people were constantly running and shouting in the corridors, with doors slamming throughout the night.

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