Utopia World

“Nice vacation”

Me and my wife had amazing vacation at Utopia World Hotel. We stayed ther from 17 - 24 september and we enjowed our holiday. .First wellcoming from reception staff was exellent .Special thanks to manager Evgeny Kim who helped us for acomodation and with everything to make our vacation unforgettable… more

Me and my wife had amazing vacation at Utopia World Hotel. We stayed ther from 17 - 24 september and we enjowed our holiday. .First wellcoming from reception staff was exellent .Special thanks to manager Evgeny Kim who helped us for acomodation and with everything to make our vacation unforgettable. It is a privilege for the hotel to have a personality like Evgeny Kim, who is always at the service of the hotel's guests. Our room number 2033 was amazing with beautiful view , very clean and was cleaned every day .The staff are exceptional in all of theirs job positions and they do everything to make sure your holiday is special.The facitillities are fantastic , entertainment , pools , water park , rafting river were we enjoyed every day rafting. Bus servis to beach was brilant , every 10 min.There was a plenty of choice of food in main restauran and snacks restaurants with very friendly staff and very good servis.The service in all the bars was fantastic, with staff always smiling and welcoming. Enjoying your morning coffee with that magical view of the sea was a great pleasure.The drinks were very high quality foreign brands.The evenings with music were very enjoyable and in a beautiful environment. There are the lifts which we used to go to the aqua park , which is good , because you are never tired and we enjoyed with beautiful view going to the aqua park . We had a fantastic vacation and will definitely come back again next year at Utopia World.

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“Nice, but not always”

This is my fifth time staying at this hotel, so I definitely have something to say :) We always came during the high season before, and everything used to be perfect — entertainment, evening shows, food, imported drinks, and every day a lady made fresh gozleme. Since we were returning guests, we we… more

This is my fifth time staying at this hotel, so I definitely have something to say :) We always came during the high season before, and everything used to be perfect — entertainment, evening shows, food, imported drinks, and every day a lady made fresh gozleme. Since we were returning guests, we were even invited to a free dinner at the à la carte restaurant. This time we came in November, and unfortunately, things are not as good. The selection of food and drinks is smaller, there are no real activities or evening shows anymore — just karaoke and a disco. No one is making fresh gozleme either. The staff seems quite relaxed; they pour drinks filling only half the glass. We called and asked for bathrobes, but instead they sent someone to fix the safe. By the way, they take away the bathrobes a few days before departure — you can guess why. I’m also curious if they’ll invite us to the restaurant again, but I have a feeling it might not even be open now. It’s sad that you get less, yet the price remains the same. So, if you plan to come, make sure it’s during the peak season. UPDATE. Tomorrow we’re already heading home, and it turns out this is the hotel’s last week of operation. With each passing day, there’s been less and less of everything: sunbeds, food, drinks. There was enough to eat — we definitely didn’t go hungry — but both the quality and the variety have clearly decreased. Drinks at the bar are running out and not being restocked: white champagne, better-quality whiskey, and draft beer are all gone, and that’s it. There haven’t been any events on the main stage, and the aquapark hasn’t operated a single day while we’ve been here. It’s quite unsettling when you just want to relax and enjoy some quiet, yet all around the staff are cleaning up, packing away umbrellas and sunbeds. It shouldn’t be like that. If you’re open and hosting guests, they shouldn’t feel that the hotel is closing down. That’s disrespectful.

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