Dream Fun World

“What a hotel (chicco)”

What a place , this hotel is amazing food is good , hotel is spotless. Entertainment team work there buts off . Big shout out to chicco you made are holiday what it was . He is a very big credit to the hotel . 1 bad point the older cleaner with blonde hair on the 4th floor . Was constantly begging… more

What a place , this hotel is amazing food is good , hotel is spotless. Entertainment team work there buts off . Big shout out to chicco you made are holiday what it was . He is a very big credit to the hotel . 1 bad point the older cleaner with blonde hair on the 4th floor . Was constantly begging us for money and telling us we had to pay her to clean our rooms . We always tip anyway but she was bad even begging my teenage son and his friend

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“Room for improvement”

There is definitely room for improvement in this hotel. Three days before we arrived the hotel changed the limits,on the slides, from 120kg to 90kg. Some people were being weigh and not allowed on the slides. There was uproar from people being refused and humiliated as not everyone was being weighe… more

There is definitely room for improvement in this hotel. Three days before we arrived the hotel changed the limits,on the slides, from 120kg to 90kg. Some people were being weigh and not allowed on the slides. There was uproar from people being refused and humiliated as not everyone was being weighed. After three days of complaints to the hotel and jet2 rep the hotel reversed the decision but have been trying to pretend it never happened, even though photo evidence was posted online. It did put a damper on half of our holiday. The water slide rings are rubbish. Deflating as you use them and there are not enough. They are all patched up and still deflate. Very uncomfortable. You have to queue and wait for someone to come down the slide and it gets taken from you. Then you take it to get pumped up so it can be used again. Absolute joke and not worth the aggro or chance of injury.Just buy some more.Whoever designed the pool area is an idiot. The tiles are lethal when wet. I lost count of how many people were slipping or falling. Really dangerous. There is a large pool snack/ restaurant open during the day, as well as the main restaurant. It closes at 5.30pm so in the evening the main restaurant is chaos. No tables & service is very slow & then they ask you for a tip. What for? Getting my own cutlery, drinks & stacking the dirty plates. Food in main restaurant is cold/warm, at best. Had an egg straight from the griddle and the yolk was cold. On our last day we got to go into the restaurant early, because we were getting picked up, and realised why the food was always cold. It is out on display at least an hour before the restaurant opens & stacked too high to ever be hot. Freshly squeezed juice in restaurant was 2 euro but by the end of the week had gone up to 3 euro. Mini disco at 8.15pm then a show at 9pm until 9.30pm, and that's it, unless you want disco music at one of the bars. Evening entertainment consists of karaoke and dance shows. Very boring and they all dance to a lot of the same music tracks. They did try and sell us some overpriced bingo tickets too. Foam party was the best fun.I expected better from a supposedly 5 star hotel. Bring some card games. My grandson went to the kids club three mornings, for 2 hours. Advertised as free but it wasn't really. 20 euro for a  t-shirt we didn't order. 12 euro for a sand painting. Rip off. The hotel is very nice and clean. Rooms are a decent size & beds were comfortable. Air conditioning was excellent. Cocktails were excellent at the inside bar. Ice creams & waffles were also nice. Overall we had a nice holiday but I wouldn't return to this overpriced hotel.

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“Avoid”

We chose this resort for a relaxing family getaway, but it felt more like a stressful marketplace. The entire point of an all-inclusive hotel is to leave your wallet in the room, but here, you are constantly pressured to spend cash. Inside the hotel premises, there are vendors selling popcorn, cot… more

We chose this resort for a relaxing family getaway, but it felt more like a stressful marketplace. The entire point of an all-inclusive hotel is to leave your wallet in the room, but here, you are constantly pressured to spend cash. Inside the hotel premises, there are vendors selling popcorn, cotton candy, and toys. Unbelievably, the hotel even charges extra for regular orange juice in the restaurant. This cash-grabbing attitude extended to the kids' club, where they charge extra for handwork and crafts. If you don't have cash on hand—which no one expects to carry at an all-inclusive—your kids end up disappointed and crying. It ruins the mood completely. The beach was no better and felt like a chaotic public beach. It was flooded with aggressive street vendors selling fruit, perfume, and those annoying toys that make loud bird sounds right next to your sunlounger. At night, there is no escape. The music blasts at a massive volume until 10:30 PM, and because the room doors and walls have zero sound isolation, it literally feels like you are sitting inside the concert. To top it off, the alcoholic drinks at the bars are of exceptionally low quality, tasting like they are heavily watered down to almost 1% alcohol. This is not how a hospitality resort should treat its guests. Avoid if you want a relaxing vacation.

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