Las Balsas Relais & Chateaux

“A beautiful well situated property”

What a beautiful experience staying in this gem. Fantastic friendly professional team keeping Las Balsas in shipshape. Great location, great food and worth every penny. Highly recommended.

“What a special place!!”

My husband and our four children visited Las Balsas over Christmas. I can't recall a more special hotel. The decor, the views, the service - it was all 5 stars! Our rooms were fantastic and immaculate. The food was extraordinary. Marcus is an exceptional mixologist. Esteban attended to all of our n… more

My husband and our four children visited Las Balsas over Christmas. I can't recall a more special hotel. The decor, the views, the service - it was all 5 stars! Our rooms were fantastic and immaculate. The food was extraordinary. Marcus is an exceptional mixologist. Esteban attended to all of our needs. Ailin, Lorencia, Daniela, Vicky, Liuisiana, and Noela all went above and beyond. We are so lucky to have experienced this incredible paradise in the heart of Patagonia!

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“Las Balsas, Villa La Angostura”

A gorgeous hotel in a fabulous setting right on the lake. The staff were wonderful and we had delicious food. It is worth upgrading your room to a suite for the extra room, it was a real treat.

“Didn’t meet our expectations”

We recently spent 3 nights at Las Balsas in a villa. The best part of our stay was the room which was excellent - spacious, well laid out and with a great view of the lake through the trees. Also the staff are great and very friendly. Unfortunately there were some negatives which considerably imp… more

We recently spent 3 nights at Las Balsas in a villa. The best part of our stay was the room which was excellent - spacious, well laid out and with a great view of the lake through the trees. Also the staff are great and very friendly. Unfortunately there were some negatives which considerably impacted our stay. 1. The food The food at lunchtime and in the evening is really rich and heavy. There are no lighter options and the menu is the same each day. We would have loved to be given some lighter options particularly at lunch time. Also Las Balsas doesn’t cater well for vegetarians; despite us contacting the hotel well in advance to inform of dietary requirements, there were no vegetarian options on the menu. When we queried this we were told that we could choose the meat or fish options without the meat or fish or have the two starters that were vegetarian ! After complaining, the hotel did put together a vegetarian menu but the options were decidedly uninspiring. Also there is very little choice at breakfast and my poached eggs arrived almost raw each morning and I had to send them back - not what I would expect at a Relais & Chateaux hotel. 2. Walking / hiking We were told in advance of our arrival that there are numerous walking trails from the hotel however this isn’t the case. There is a short path walk but all of the other walks require a car or taxi to the start point. During our stay we walked to Inacayal Waterfall and to Quetrihue Peninsula, for both walks the hotel arranged a taxi to take and collect us from the start/finish point. We took the catamaran from the port to the peninsula and were hoping to walk back but the 12 km route was closed because of the weather. We had hoped to walk round the lake shore from the hotel but this is not possible because of wide streams and the terrain. The furthest you can walk is 10 minutes in either direction. 3. Hotel location The hotel website gives the impression of a secluded lakeside resort, but it is actually along an unmade track from a main road with quite a lot of buildings nearby. So to summarise, a beautiful room and very friendly staff (especially Sergio and Victoria) but our stay just didn’t meet our high expectations, given the cost and the Relais & Chateaux label.

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