Hotel Monaco

“Good location, clean but basic and noisy”

Stayed three nights before boarding Antarctic cruise. The hotel is well located within walking distance of restaurants, shops and attractions. No soundproofing and thin walls. Lots of noise from the hallways. The room was clean, albeit quite basic with minimal furniture: beds, night stands, a coun… more

Stayed three nights before boarding Antarctic cruise. The hotel is well located within walking distance of restaurants, shops and attractions. No soundproofing and thin walls. Lots of noise from the hallways. The room was clean, albeit quite basic with minimal furniture: beds, night stands, a counter and a chair for two people. No closets, luggage racks, or even hooks. Thermostats were disabled and the room temperature could not be adjusted. I was told to open the window if we were too hot. There are no screens at the windows. Reasonably comfortable beds and pillows. Not all power sockets worked: some of them appeared to drain devices instead of charging them. Bathroom with everything in working order. Basic breakfast. Average wifi. For check-in, we received an email asking us to check-in online, by filling out a form on the hotel website with multiple questions including marital status and profession (which should be irrelevant for a hotel stay). However, when we arrived at the hotel, the front desk staff stated that they didn't have access to the online information, and asked us to fill out a paper form. Check-out time is fairly early (10:00). For the price paid, the hotel was ok. However, I wouldn't stay again.

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“Centrally located with simple rooms”

The location is very convenient (just a couple of minutes from the grocery store, surrounded by restaurants and coffee shops). The staff was ok but didn't particularly stand out. The room was clean and simple. Nothing too fancy (no safe). Not sure if all of them but my room was facing the sea which… more

The location is very convenient (just a couple of minutes from the grocery store, surrounded by restaurants and coffee shops). The staff was ok but didn't particularly stand out. The room was clean and simple. Nothing too fancy (no safe). Not sure if all of them but my room was facing the sea which was very pleasant. WiFi was available in the room but could be better down in the lobby. Totally ok for a couple of days/nights to spend in Ushuaia.

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“Tale of two visits”

We had 2 x two nights at the hotel Monaco, two nights before a cruise and two nights after. Our two experiences were very different. Our first visit we were allocated a room in the new part of the hotel. There was still building work going on, but it didn't impact us at all. The builders lift went … more

We had 2 x two nights at the hotel Monaco, two nights before a cruise and two nights after. Our two experiences were very different. Our first visit we were allocated a room in the new part of the hotel. There was still building work going on, but it didn't impact us at all. The builders lift went right past our window (they never waved!!!). The room had three small single beds with a sheet and a blanket. Thought we would be cold, but the 7th floor was like a sauna and we needed the window open during the night. Room and bathroom were clean and clearly new. Our second visit was a different experience. We arrived early but were given the option to view a room in the original part of the hotel. I rejected room 304, it wasn't pleasant at all. At 2.30 we tried to check in, having been told we would get a room in the new part of the hotel. This didn't happen, we were given room 204, which was slightly better than 304. The bathroom had mould in various places. The small double bed had a thin duvet, this part of the hotel wasn't so warm!! We had to ask for towels, they arrived an hour later. We were offered the option to change rooms the following day, but we couldn't be bothered. Breakfast was poor. One cereal, some bread (which was very crumbly), jam, coffee, milk, yogurt. Overall, if you are guaranteed a room in the new part of the building and you don't mind a poor breakfast then this hotel is fine. If you can't guarantee a room in the new part of the building, then I would go somewhere else.

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