Hotel Alpine Palace

“Nice hotel in the Alps”

The hotel provides a 5*S services. Personnel is always available and service is at expected level. Breakfast is fine while dinner is not far from gourmet. We rated 4 instead of 5 because the hotel parking is not exactly close (if is raining or snowing is something uncomfortable to get the public pa… more

The hotel provides a 5*S services. Personnel is always available and service is at expected level. Breakfast is fine while dinner is not far from gourmet. We rated 4 instead of 5 because the hotel parking is not exactly close (if is raining or snowing is something uncomfortable to get the public parking where some parking spaces are reserved) and because at arrival we find a sink that did not work (it was repaired on the second day).

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“Overall a good experience”

I recently stayed at Hotel Alpine Palace and had a mostly pleasant experience, though there were a few aspects that could be improved. The room was spacious and very cosy, with plenty of room to relax after a day of skiing. However, there was an unpleasant smell that lingered in the room, which wa… more

I recently stayed at Hotel Alpine Palace and had a mostly pleasant experience, though there were a few aspects that could be improved. The room was spacious and very cosy, with plenty of room to relax after a day of skiing. However, there was an unpleasant smell that lingered in the room, which was a bit off-putting. I’m not sure if it was the cleaning products used or something else, but it definitely detracted from the otherwise comfortable atmosphere. The reception staff, especially Ester (I hope I’ve spelled her name correctly), were fantastic. Ester made us feel incredibly welcome and was always ready to assist with anything we needed, which really set a positive tone for our stay. The location of the hotel was perfect for skiing, with easy access to the slopes and beautiful views all around. The ski cellar was a highlight, very well-equipped and convenient. The sauna was another high point—especially because the guy who did the sauna infusions truly knew what he was doing, making the experience both relaxing and rejuvenating. As for the food, it was good, but I had expected a bit more. It was decent, but not extraordinary. One particular experience left a bad taste though. Another thing I noticed was the attire of some of the other guests, which didn’t seem appropriate for a hotel of this calibre. Many were dressed in a very casual and somewhat sloppy manner, which stood out, especially during dinner. It made the atmosphere feel less refined than I had anticipated. Additionally, there were quite a lot of children at the hotel, which might be great for families, but it did make the atmosphere feel more crowded and less relaxing at times. In the end, while there were some positives, like the lovely room and sauna experience, the food and certain interactions with staff made me feel that for the price, I would likely choose another hotel next time.

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“Disappointing”

We returned to alpine palace after amazing memories 8yrs ago Unfortunately a little underwhelmed this time We splashed out on a Palace suite which was very roomy with a beautiful view of the slopes. The suite was far from cheap so I would automatically expect our water and coffee pods replenished … more

We returned to alpine palace after amazing memories 8yrs ago Unfortunately a little underwhelmed this time We splashed out on a Palace suite which was very roomy with a beautiful view of the slopes. The suite was far from cheap so I would automatically expect our water and coffee pods replenished daily but these aren’t included. The food was good ( not great ) bottled water was overpriced and unfortunately the dining room was empty most nights so lacked in atmosphere The staff were very helpful and pleasant and I appreciate that the negatives were beyond their control The hotel seems to have lost its over and above expectations appeal and became slightly underwhelming for the price The location though is hard to beat - would we go back ? No don’t think so …

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