Hotel Mitterhofer

“Good week on the slopes!”

We had a great week at Alpinhotel Maistatt in Schladming! The hotel itself is clean, tidy, and well-maintained. Our room was comfortable, though there were some minor maintenance issues, such as a broken shower screen door and a missing TV aerial cable, nothing that really impacted our stay. The s… more

We had a great week at Alpinhotel Maistatt in Schladming! The hotel itself is clean, tidy, and well-maintained. Our room was comfortable, though there were some minor maintenance issues, such as a broken shower screen door and a missing TV aerial cable, nothing that really impacted our stay. The spa facilities were excellent, and while the pool is small, it was a welcome way to relax after a day on the slopes. We had some concerns about the food based on previous reviews, but we were pleasantly surprised. The half-board catering was on par with what you’d expect in ski resorts across Europe. Soup or salad to start, a choice of meat or vegetarian main, and dessert. Nothing fancy, but no complaints either! The hotel’s staffing setup felt a bit unusual. It’s clear there has been a rebrand, and the bar and restaurant seem to operate independently. Reception was often unmanned, and the front door was locked in the evening, which was a little odd. Location-wise, it’s fantastic for accessing the slopes. The Schladming ski area is vast but not ideal for beginners - expect mostly challenging red runs. Overall, a great stay with good skiing and a comfortable hotel. We would happily return!

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“Crystal ski holiday”

This was a Crystal ski holiday and everything was very good…apart from the food which was more catered chalet standard than hotel. Soup/ salad/ choice of two basic main courses & desert. It was perfectly adequate but does not compare well with our other hotel half board experience.

“Good location. Awful dinner experience”

The hotel is very well located. The rooms are large and very clean. Dinner was meant to be table service. However, 3 out of 7 nights was a buffet. One buffet night the food ran out before 8pm. The food quality was very variable. Often over-cooked meat and often lacked taste. Dinner was meant to be … more

The hotel is very well located. The rooms are large and very clean. Dinner was meant to be table service. However, 3 out of 7 nights was a buffet. One buffet night the food ran out before 8pm. The food quality was very variable. Often over-cooked meat and often lacked taste. Dinner was meant to be from 6pm to 8pm. It wasn’t made clear that they will clear everything away at 8pm and stop serving. At one point, we were told we had to have main course whilst we were still eating starter at 7:50pm. The whole experience of dinner was very unpleasant and stressful. It is clear that the hotel have out-sourced the catering and the service, or lack of, suffers hugely. On the final night, half of the half-board guests choose to eat elsewhere. If the evening meal could be sorted out, this would be a really good hotel. Management - take note!

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