Sporthotel Royer

“New Year”

Family group of 16 for New Year. Nice hotel with lots of amenities. Good food from start to finish. Best New Year party in 12 years in different Austrian resorts. Brilliant super friendly staff. Would definitely recommend. Location good for gondola as well.

“Excellent”

Wonderful hotel. The room was clean and comfortable, balcony, good hairdryer. The pool area was fantastic. Love the slide. The gala nights were fantastic. The food was amazing. Great music at the bar. Excellent facilities in the hotel. The staff were amazing.

“Excellent ski hotel for families”

We had a great experience at the sport hotel foyer. Breakfast and dinner were excellent. Choice of food was great with buffet dinner on two nights. Swimming pool was excellent as was spa. There is even complimentary bowling. Lots to do in the hotel after skiing including pool and table tennis. We … more

We had a great experience at the sport hotel foyer. Breakfast and dinner were excellent. Choice of food was great with buffet dinner on two nights. Swimming pool was excellent as was spa. There is even complimentary bowling. Lots to do in the hotel after skiing including pool and table tennis. We were a family of six with four teenagers and have only great things to say about the hotel. Georg, waiter, was excellent and very attentive. The hotel is a short walk to the ski lift.

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“Great food and location but not a 4* hotel anymore. Decor, SPA and boot room need updating.”

Food at this hotel is exceptional. We enjoyed everything. The location is great for Planai Gondola. The celebration for Christmas and New year was good especially the food and fireworks. The Cleaners here are also exceptional, they cleaned every day including folding pajamas and tidying our daugh… more

Food at this hotel is exceptional. We enjoyed everything. The location is great for Planai Gondola. The celebration for Christmas and New year was good especially the food and fireworks. The Cleaners here are also exceptional, they cleaned every day including folding pajamas and tidying our daughters toys. A highlight was the hot chocolate from the machine at 1530. The Gala dinners were amazing! Robe and slippers provided for children. Large rooms with lots of space. Free pick up and drop off to the train station. This may of once been a 4* hotel, now I would say it's just about a 3*. The interior is extremely dated, clean and comfortable but very dated. This was our 4th year in Austria and the SPA is the worst we've had, extremely small, dated and has none of the finer touches a 4* should have. We are used to fresh tea and fruit along with a quiet area with nice loungers. Instead, a cramped space with deck chairs and white plastic cups everywhere because the bin is too small. It's also in the heart of the hotel far far away from the pool. I will mention we were disappointed with the pool, via BOOKING.com it looks great and it wasn't until we arrived that we realised it's a public pool with direct access to the hotel. Because of this it was busy everyday even our daughter who is 8 complained about how many people were there. On the hotels website it does state it's a public pool but not on BOOKING. If we had known we would not of booked this hotel as it is not a relaxing place, most days people were sitting on the floor due to not enough seating. The hotel put on snacks at 1530 everyday which is great but was extremely basic for a 4* hotel. One day we had stale mini croissants. The boot room was very small and cramped and for a 4* hotel I would expect individual lockers rather than a shared space where anyone could access your gear. Our assigned waiter was not good. Constantly forgot things, for 6 days we had to get a 3rd glass for our table and some days our own water. It got so bad we made a complaint and that helped but it was other waiters serving us and not the one assigned to us. Also, one of the biggest issues was our table location in the corner covered by the salad bar and coffee machine. So for the New Years Celebrations and live music we could not see anything (see picture). We felt like out of sight out of mind not something you want to feel like when you've paid a premium and stayed for 11 nights.

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