Description
Facilities: The hotel was built in 1882. Guests can enjoy the pleasant ambience of one of the 117 non-smoking rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. The hotel provides a baggage storage service, room service and a laundry service. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with bo… more
Meals: There is a bar on the premises. A delicious breakfast provides energy for the rest of the day. The hotel offers a selection of alcoholic and non-alcoholic beverages.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Disco / DJ
- Parking
- Covered parking
- Nearby parking
- Parking
- Parking (extra charge)
- Security-controlled parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Hair dryer
- Ironing equipment
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Kids' audiovisual material
- Kids' board games
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Accessibility
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1118 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Vienna
Showing 5 featured reviews out of 1118 TripAdvisor reviews
R
Ruairi D
Arklow, Ireland
02/07/2026
“A Viennise welcome awaits”
Now, I’m a man who believes in arriving early, but turning up a full three hours before check-in is usually asking for a polite, apologetic smile and a long wait on a hard chair. I had fully prepared myself for the worst: drop the bags, flee the blistering Vienna heatwave, and find a strong coffee … more
B
bonnieyaelg
17/05/2026
“A wonderful hotel in Vienna”
A very clean and modern hotel in a lovely quiet area. My room was clean, spacious and comfortable and I appreciated having a coffee capsule machine and a kettle in my room for tea as I enjoy both. There was a good choice for breakfast. The staff were helpful and professional. There is plenty of… more
K
kiwi-aussie-ange
Melbourne, Australia
03/07/2025
“Beautiful hotel in a great location.”
Absolutely beautiful hotel as you arrive, and the staff are friendly and helpful. The rooms are very nice, with more room than we were expecting, which is very nice when there are three people sharing a room. The only downside was that there was no fridge in the room, which during a European heatwa… more
M
mattlanna
Malahide, Ireland
20/03/2026
“Awful decor upstairs and poor sleep experience”
You walk in and it looks lovely but then you find institutional, bright white walls with red carpet. Horrible. Sleep experience is poor, we were in 117 which had running water sounds through it all night and you could hear the music from reception constantly. We moved rooms and it was a bit better… more
T
TripsyMidlands
Birmingham, United Kingdom
16/12/2025
“Rathaus hotel”
We stayed for a conference in Vienna. Unfortunately the hotel was not to our expectations. Whilst friendly and welcoming and a good location, There was a blockage of the shower on two out of the three days. This meant that we were not able to shower every day as this would flood the bathroom. We di… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 16 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 10
Breakfast: 10
Quality/Price: 8
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