Hotel Fleur De Ville

“Lovely place”

Great, very lovely space and staff

“Old World Charm and Hospitality Meets Modern Renovation”

I loved, loved, LOVED this hotel. I was only here for one night, staying one afternoon and overnight before flying out the next day, but this hotel made me want more time in Brussels! Location was really excellent. Just a short walk to Grand Place, and to many eating and drinking options. Hote… more

I loved, loved, LOVED this hotel. I was only here for one night, staying one afternoon and overnight before flying out the next day, but this hotel made me want more time in Brussels! Location was really excellent. Just a short walk to Grand Place, and to many eating and drinking options. Hotel itself was GORGEOUS. Absolutely stunning entryway and lobby. Beautiful bar and lounge area. Service was impeccable. Room itself was immaculately clean and very well renovated. Bathroom was clean, spacious, well lit; it had charming old world style but with modern amenities. Good water temp and pressure. Ample, fluffy towels. Bed was very comfortable, and AC worked really well. Decent space for clothing, and a good sized mini fridge. Safe big enough to accomodate a MacBook. Excellent wifi. Staff arranged a taxi for me to the airport. Overall, I felt that the staff here really cared about the hotel, and about making their guests feel comfortable. It was hospitality at its finest. Overall, a fantastic stay and I would return again in a heartbeat. Excellent value for what you get.

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“Lovely”

Lovely hotel for our 2 night stay in a Bluebell category room. Easy walking distance to the Grand Place. Professional staff most accommodating. I would recommend checking your wifi service once checked into your room. Ours was not dependable with connections on and off throughout our stay which… more

Lovely hotel for our 2 night stay in a Bluebell category room. Easy walking distance to the Grand Place. Professional staff most accommodating. I would recommend checking your wifi service once checked into your room. Ours was not dependable with connections on and off throughout our stay which made it hard to plan for travel. We’d happily return if this issue was resolved.

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“Beautiful”

I chose this hotel because of its historical background and beautiful architecture, and my first impression was very positive. The hotel appears quite new, very well maintained, with extremely clean rooms and elegant decor in city center. A major plus was the quiet atmosphere the rooms are not no… more

I chose this hotel because of its historical background and beautiful architecture, and my first impression was very positive. The hotel appears quite new, very well maintained, with extremely clean rooms and elegant decor in city center. A major plus was the quiet atmosphere the rooms are not noisy at all, and the high ceilings create a pleasant and relaxing space. The breakfast was exceptional, with high-quality products. However, there were also a few aspects that disappointed us. Before arrival, we called to ask about parking availability and were told that parking was available. Upon check-in, however, we were informed that the parking was full and were directed to park at a shopping center about a 5-minute walk away. This did not seem acceptable given the prior confirmation. Another downside was the lack of a price menu at the bar which apparently they didn’thad. We ordered 3 vodka shots and were surprised to be charged 54 euros, without being informed of the price beforehand,especiallywhen we ask about a menu. We believe it would have been normal to have a visible menu or at least to be informed about the cost. The check-in process was quick, but the check-out experience was less pleasant. The staff did not seem very receptive to our feedback, and the issues we raised did not appear to be taken seriously. Additionally, we were not provided with a bill to sign the evening we had the shots, yet the following day we were informed that 54 euros had already been authorized on our card for the drinks. Overall, the hotel has many strong points, but these issues related to organization and communication should be improved.

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