Latroupe Hotel Jardin Secret

“Pleasant stay”

I would rate this stay a 4.5 out of 5. Clean, quiet room. We heard very little noise from the other guests in the hallway. Room was very spacious for a European hotel and there was an elevator to get to the 2nd and 3rd floors. The large double bed was closer to the size of an American king size … more

I would rate this stay a 4.5 out of 5. Clean, quiet room. We heard very little noise from the other guests in the hallway. Room was very spacious for a European hotel and there was an elevator to get to the 2nd and 3rd floors. The large double bed was closer to the size of an American king size bed which was perfect for my husband and I. Bedding was simple, but comfortable and clean. Loft area with two twin beds for our kids was fun and kept their belongings up out of the way when walking in and out of our room. Some areas of the room showed some wear and tear, such as some paint chipping from the shower surround area and door entry way. Floors were concrete and a bit cool during winter travel, if you are walking around barefoot. On site breakfast was delicious with a wonderful assortment of freshly baked breads, croissants, fresh juices and fruit, meats, cheeses, and yogurt with assorted toppings. The eating area was spacious and welcoming. There was an additional charge for breakfast, as it was not included with our stay. The hotel staff were very welcoming and friendly and helped with suggestions of where to eat when we first arrived. Location was down a very small little street. Upon arrival at night it was a bit confusing as to where to enter the hotel and the street was not very well lit. It felt like an alley way. It is located about 5 minutes from a metro station and in an area with lots of shopping. Walking around during the day was much better than at night.

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“Mixed feelings - ok but some concerns”

Mixed feelings about this hotel- it’s on a side street conveniently located in a shopping area and 20 mins walk into the historic centre of Brussels and 10 mins from the EU centre. However the side street felt a bit sketchy at times- there was a strong smell of urine and memorably one time we left … more

Mixed feelings about this hotel- it’s on a side street conveniently located in a shopping area and 20 mins walk into the historic centre of Brussels and 10 mins from the EU centre. However the side street felt a bit sketchy at times- there was a strong smell of urine and memorably one time we left the hotel two people were smoking crack along the street- they ignored us but… (I know the hotel cannot do much about this) There is also substantial refurbishment and construction going on at the hotel- so the communal corridor was unpleasant and the cardboard floor covering was very noisy for people walking down/ wheeling suitcases. We had a family room which was fine- the third bed also doubled as a sofa- the bathroom was lovely and a large bath was welcome. We liked the room, on the first floor and overlooking the garden (no problems with noise). One of the staff members on reception was quite rude- ignoring me waiting at the bar while she took a personal call on her mobile and then choosing to serve her child before even acknowledging me- I was the only one waiting. I waited 5 mins, she continued to ignore me, I left… weird. The other staff were all nice. We didn’t bother with the breakfast as it looked expensive and there are lots of places to get breakfast much cheaper nearby (recommend the Panos 2 mins away). It was fine but not amazing. Would probably stay again if rooms were competitively priced and no further refurbishment going on (we were not notified in advance). The restaurants around the nearby St Bonaventure are all worth looking into. No fridge in room.

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