Neufchatel Belgian Hotel

“Cosy and stylish boutique hotel without the attitude”

I was really happy with my lovely room at The Neufchâtel. The price was a bargain for such a nice boutique hotel. The front desk staff were a young friendly bunch:) They were always available for my questions, speak good English and allowed me to check in early (as my room had been ready). The lo... more

I was really happy with my lovely room at The Neufchâtel. The price was a bargain for such a nice boutique hotel. The front desk staff were a young friendly bunch:) They were always available for my questions, speak good English and allowed me to check in early (as my room had been ready). The location is nice as it is not far from the Bruxelles Midi station (take the tram 81) ans is around the corner from the gorgeous neighbourhood Châtelain. The bed was so comfortable and is perfect for a nap in the afternoon. Loved the pillows and duvet. I also appreciate the coffee and tea facilities in the room, although the maid had not replenished the stock of teabags/Nescafé. Unfortunately the walls can be quite thin and if there is a little party in the room next door, you will hear it. Nevertheless I loved it there and will be back!

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“Pleasant hotel”

This hotel is very pleasant, and an easy walk away from the main transport hubs. The hotel staff was very helpful and did their best, especially when our room key stopped working late at night and no staff was present, and when we had to leave the hotel during a general transport strike. Thank you!

“Lovely quiet hotel in close suburb”

On good tram routes to stations and centre. Helpful staff and near some excellent cafes and restaurants. I return regularly. However is now in need of a lick of paint and new carpets. The breakfast room was ill equipped with no teaspoons, saucers for cups, basic coffee. Rather overpricef as it i... more

On good tram routes to stations and centre. Helpful staff and near some excellent cafes and restaurants. I return regularly. However is now in need of a lick of paint and new carpets. The breakfast room was ill equipped with no teaspoons, saucers for cups, basic coffee. Rather overpricef as it is rather scruffy.

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“Off the beaten track”

We stayed here recently after deciding on a last minute trip to Brussels so our accommodation options were limited. My husband researched the area of St Gilles and determined it to be one of the trendier districts. I would disagree completely after our visit and I won’t be trusting him with these... more

We stayed here recently after deciding on a last minute trip to Brussels so our accommodation options were limited. My husband researched the area of St Gilles and determined it to be one of the trendier districts. I would disagree completely after our visit and I won’t be trusting him with these kind of decisions again. We walked to the hotel from the Zudi train station. It was a horrible walk with suitcases mainly uphill on cobbled streets with very little around to take interest in. Porto Hal metro was around 8 mins away so it wasn’t a bad walk downhill. At night we would rent scooters to take us home. When we arrived at the hotel we had a quick and friendly check in. We were told our room was on a specific floor and the lift was broken. When we carried our own luggage to the room we must have walked up 8 flights of narrow uneven stairs. The room wasn’t accessible as the cleaners were there and our first impression of the stairways was that it was run down and in need of repair. There were bleach stains all over the carpet, footprint bleach stains and spillage like stains. So this was clearly all down to carelessness. Our room appeared to be spotless. Crisp linen. Two single beds pushed together to form a double. I personally don’t mind this but my husband hates it. We had some very comfortable sleeps. Once again the carpet was in need of replacement. The bathroom was modern, clean apart from the toilet that had the previous guests last deposit still floating about. The shower was amazing. They don’t supply a lot of toiletries. There’s a dispenser with shampoo, two small bars of soap and one glass. We figured that we had probably rushed the cleaners out of the room quickly by landing outside. But the following day we didn’t get an extra glass. The hairdryer was superb. The room was dark with the curtains open. But we had a comfortable stay as I said apart from being woken to the maintenance men fixing the lift beside our room early in the morning. Also these rooms are not soundproof like they specify. We didn’t have breakfast. €15 each is extortionate to be fair. We asked for recommendations for somewhere to eat the first night. We were told to head out and walk and we would find something. I don’t think we ate for two hours after that because the directions were so bad and there was nothing great nearby. I wouldn’t stay here again purely because I feel it’s a bit out of the way. The hotel needs some updating. I usually like to stay in quieter neighbourhoods if the hotel gets amazing reviews but this one didn’t really do it for me.

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