Alua Helios Bay

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Not included Spa/beauty facilities and services Gratuities . Mandatory fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 0.38 per person, per night We have included all charges provided to us by the property. . Optional fees: Uncovered self parking fee: EUR 11.24 per day Pet fee: EUR 40.89 per pet, per night Service animals are exempt from fees In-room safe fee: EUR 3.58 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards, debit cards, and cash This property uses a grey water recycling system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property enforces a strict dress code for dinner in the restaurants.. Check in from: 3:00 PM. . Check out: 11:00 AM.