Helena Park - Ultra All Inclusive

“Great hotel”

Lovely hotel, just a little bit off the main strip of Sunny Beach which makes it quieter and more peaceful, which is what we were looking for. Beach right on your door step with a fabulous beach bar. Rooms were very clean. The beds are a little uncomfortable we requested mattress toppers which we… more

Lovely hotel, just a little bit off the main strip of Sunny Beach which makes it quieter and more peaceful, which is what we were looking for. Beach right on your door step with a fabulous beach bar. Rooms were very clean. The beds are a little uncomfortable we requested mattress toppers which we received and made a massive difference. Cleaning staff are very friendly and do a great job. The food was 10 out of 10 so fresh great choice every night the waiting staff are very attentive . The entertainment team are very friendly and fun. You can see how hard they work to keep everyone entertain everyone. I would have liked to see a few different activities throughout the day and not the same. Great place for people who want to travel on their own as there was many solo travellers who were on their 3rd or 4th visit to the hotel.

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“Amazing”

From the moment I got to this deadly hotel till the minute we left everything was excellent from the people we met to the service we got pure class definitely will be back

“Fabulous”

Never been to Bulgaria before and we were pleasantly surprised. The hotel is lovely, food 10/10, entertainment team are really good, absolutely no complaints from us

“A Fun Holiday at an Excellent Hotel”

A review on a week-long stay in Bulgaria with Jet2Holidays. Overall it was a good holiday with a mix of highlights and a few minor issues. We went from Saturday 20th September to Saturday 27th September. The weather was fine enough from Saturday to Wednesday (can wear a t-shirt and shorts comforta… more

A review on a week-long stay in Bulgaria with Jet2Holidays. Overall it was a good holiday with a mix of highlights and a few minor issues. We went from Saturday 20th September to Saturday 27th September. The weather was fine enough from Saturday to Wednesday (can wear a t-shirt and shorts comfortably), but then it got quite chilly and windy for a holiday (needed to wear a jacket) from Thursday onwards. Hotel & Facilities The food at the hotel was very good, with plenty of meat and fish options. Breakfast was a particular favourite thanks to the delicious pancakes. The spa was another strong point—relaxing, clean, and a nice place to unwind. Both the outdoor and indoor pools were enjoyable, though not perfect. The outdoor pool itself was nice but often had leaves floating in it. The indoor pool was warm and pleasant, but the bottom could’ve been a bit cleaner. The lifts had a strange habit of closing and then reopening again, which got bothersome as the holiday went on. Beds were comfortable, and the rooms were cleaned regularly. The showers were strong—almost too powerful—but still good. Staff throughout the hotel were friendly and generally very helpful. Drinks were impressively strong, especially the cocktails! A very impressive feature compared to other hotels. There were a lot of wasps around the outdoor areas, which became a bit annoying at times. The hotel’s private section on the beach was a great perk, offering a quieter place to relax, though the location felt somewhat far from the main action of Sunny Beach. The sea itself was nice to swim in, but full of seaweed and it would had been nice to be allowed to get deeper in the sea. Extras Around the Hotel We visited Helena Sands for the pool table—18 lev for an hour. It’s worth noting that drinks aren’t included in the all inclusive from Helena Park. The snack bar at the hotel was essentially a mini buffet, which was convenient when you didn’t want a full sit-down meal. Sunny Beach & Nessebar Sunny Beach has plenty of bars but surprisingly not that many restaurants, so food variety outside the hotel felt limited. The market was the usual repetitive holiday-market setup—very samey and quite tacky in places—but there are hidden gem shops if you look carefully. Nessebar was okay, but a slight let-down. We only managed to find one fully intact church; the other “churches” were mostly ruins or historical remains rather than functioning buildings. Transport Buses were very cheap, but extremely packed, making some journeys uncomfortable. The airport, both arriving and departing, could have been much better organised, which added unnecessary stress. To top it off, our plane was delayed both ways. Overall Despite a few annoyances—mostly transport-related and the occasional cleanliness issue—the holiday was enjoyable. Good food, friendly staff, great beach access, and relaxing facilities made it a pleasant stay. With a bit more organisation and a cleaner environment in certain areas, it could have been excellent.

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