Sense Hotel Sofia

“The Sense Hotel”

Really good contempoary hotel in an excellent location. Sense hotel is on the "Yellow Brick Road" , close to the Cathedral and the cool neighbourhood (6th September St and Tsar Shishman St.) Nice pool and spa. Excellent breakfast in the rooftop restruarant.

“Long Stay - Overall Great Experience”

I stayed at this hotel for over one week and it was a mostly great stay! I did encounter an opportunity for the hotel to improve relating to cleaning, but I will start with the pros: Pros: The hotel is centrally located to everything. The hotel is a five minute walk to the nearest metro station tha… more

I stayed at this hotel for over one week and it was a mostly great stay! I did encounter an opportunity for the hotel to improve relating to cleaning, but I will start with the pros: Pros: The hotel is centrally located to everything. The hotel is a five minute walk to the nearest metro station that will take you directly to the airport. The hotel wellness center is 5 stars out of 5 stars, and I published a separate review on that. The breakfast has a great variety (eggs, bacon, potatoes, pastries, yogurt, fruit, and deli meats/cheeses). The breakfast bar is located overlooking a beautiful view of Sofia and surrounding mountains. The shower and toiletries were excellent. There is also a safe, hairdryer, kettle, Illy coffee machine, slippers, robes, minibar, satellite channels, and bottled water. The con: I noticed on the pillow case what looked like dry blood (see picture). I threw the stained pillow case on the floor for washing, and noticed the white pillow was covered with yellow stains. The next day, after the room was serviced, I looked at the pillows and noticed the same stained pillow case that looked like blood was back on the pillow. I just left that pillow away from the bed during my stay. Overall, the stay was great and enjoyable.

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“Friendly Staff, Good Location, Nice View in the Room”

Strengths: The reception and concierge staff are exceptionally friendly. The hotel is located in centre, and virtually all major tourist attractions in Sofia are within walking distance. I also loved my room, which offered a beautiful view of the St. Alexander Cathedral. Weakness: The rooms are n… more

Strengths: The reception and concierge staff are exceptionally friendly. The hotel is located in centre, and virtually all major tourist attractions in Sofia are within walking distance. I also loved my room, which offered a beautiful view of the St. Alexander Cathedral. Weakness: The rooms are not well soundproofed; guest staying on the higher floors may hear music from the rooftop bar at night. The breakfast selection is limited, and given its relatively hight price (around 25 EUR), the variety of the food fall below expectation. But they are in good quality.

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“Good hotel”

The hotel itself is very beautiful and tastefully decorated. The rooms are spacious and offer a lovely view. Unfortunately, the soundproofing is not adequate — we were staying on the 3rd floor and could clearly hear the music coming from the rooftop bar on the 9th floor, as well as the traffic nois… more

The hotel itself is very beautiful and tastefully decorated. The rooms are spacious and offer a lovely view. Unfortunately, the soundproofing is not adequate — we were staying on the 3rd floor and could clearly hear the music coming from the rooftop bar on the 9th floor, as well as the traffic noise from the street below throughout the day. When we arrived at 11 p.m., only the male receptionist was on duty, and we had to wait about 20 minutes to check in. Once in the room, we noticed that there were no dental kits in the bathroom. We called reception to request two, but were told to come down and collect them ourselves, which is not the kind of service one would expect from a 5-star hotel. Aside from that, the rest of the staff were always very kind and attentive to our needs — especially Abigail, who was exceptionally helpful throughout our stay

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