Sense Hotel Sofia

“Amazing breakfast!”

Breakfast at Sense Hotel Sofia is always a highlight of my business trips. The food variety is excellent, but what makes it truly special is Slavka’s service. Even though I visit only once a year, she remembers my coffee order and always provides the warmest, most attentive service. Absolutely outs… more

Breakfast at Sense Hotel Sofia is always a highlight of my business trips. The food variety is excellent, but what makes it truly special is Slavka’s service. Even though I visit only once a year, she remembers my coffee order and always provides the warmest, most attentive service. Absolutely outstanding!

less

“Faboulous stay”

This is my 3rd time at the hotel, and I usually do not write reviews... However, for this hotel I will make an exception. From the start at the front desk, the cleaning staff, ... everyone I encountered was always very friendly and accommodating. I would also like to mention one person in particu… more

This is my 3rd time at the hotel, and I usually do not write reviews... However, for this hotel I will make an exception. From the start at the front desk, the cleaning staff, ... everyone I encountered was always very friendly and accommodating. I would also like to mention one person in particular: Slavka. She was always there at the breakfast table, very attentive already next to the table offering me another capucinno before I could even ask. She became a familiar face, a person that made me feel welcome and at home. Thank you. I am looking forward to our next encounter :-)

less

“Friendly Staff, Good Location, Nice View in the Room”

Strengths: The reception and concierge staff are exceptionally friendly. The hotel is located in centre, and virtually all major tourist attractions in Sofia are within walking distance. I also loved my room, which offered a beautiful view of the St. Alexander Cathedral. Weakness: The rooms are n… more

Strengths: The reception and concierge staff are exceptionally friendly. The hotel is located in centre, and virtually all major tourist attractions in Sofia are within walking distance. I also loved my room, which offered a beautiful view of the St. Alexander Cathedral. Weakness: The rooms are not well soundproofed; guest staying on the higher floors may hear music from the rooftop bar at night. The breakfast selection is limited, and given its relatively hight price (around 25 EUR), the variety of the food fall below expectation. But they are in good quality.

less

“Good hotel”

The hotel itself is very beautiful and tastefully decorated. The rooms are spacious and offer a lovely view. Unfortunately, the soundproofing is not adequate — we were staying on the 3rd floor and could clearly hear the music coming from the rooftop bar on the 9th floor, as well as the traffic nois… more

The hotel itself is very beautiful and tastefully decorated. The rooms are spacious and offer a lovely view. Unfortunately, the soundproofing is not adequate — we were staying on the 3rd floor and could clearly hear the music coming from the rooftop bar on the 9th floor, as well as the traffic noise from the street below throughout the day. When we arrived at 11 p.m., only the male receptionist was on duty, and we had to wait about 20 minutes to check in. Once in the room, we noticed that there were no dental kits in the bathroom. We called reception to request two, but were told to come down and collect them ourselves, which is not the kind of service one would expect from a 5-star hotel. Aside from that, the rest of the staff were always very kind and attentive to our needs — especially Abigail, who was exceptionally helpful throughout our stay

less