Description
Facilities: 5 suites, 36 single rooms and 35 double rooms are located on 3 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a safe, a currency exchange service and a drinks machine. Wireless internet access in public areas allows guests to stay connected. There… more
Location: The city of Nanaimo is in the centre of Vancouver Island, and is the gateway to the island. 1.5 hours from other major Vancouver Island cities, this hotel is centrally located in the centre of Nanaimo, just 2 minutes away from the BC Ferry terminal and the popular central area. It is 35 km west of Vancouver via a 1 hour and 35-minute BC ferry ride. This popular hotel is close to everything: excellent dining, malls, shopping venues, bars, the seaside walkway, links to the public transport network and scenic harbour parks are all within easy reach. The nearest Rail Canada railway station is 2 km from the hotel and Westwood Lake is 10 km away.
Meals: A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast guarantees a great start to the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Computer room
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Café
- Conference centre
- Courtyard
- Fax/photocopier
- Hair dryer
- Iron
- Microwave
- Newspapers
- Safe
- Vending machines
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Sauna
- Spa
- Activities
- Golf course
- Tennis court
- Accessibility
- Wheelchair access
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 458 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Nanaimo
Showing 4 featured reviews out of 458 TripAdvisor reviews
K
Ken G
02/10/2025
“Family Travel”
Great service, firm bed in a quiet, clean room with good internet service, followed up with a nice muffin and coffee to get the day started.
L
Lesia Y
25/07/2025
“My second trip to Nanaimo and the same hotel ⭐️⭐️⭐️⭐️⭐️”
Perfect location,super clean rooms,great breakfast,friendly and helpful staff.Bus stops right near hotel if you coming from ferry or if you need to go to Woodgrove Centre.Walking distance from city park and Old City Centre where are all kind of stores,coffee shops and restaurants.
W
wisborn
Madison, Wisconsin, USA
03/05/2026
“okay for a short stay”
The location is great - easy walking distance to many attractions - but it is very basic and dated (it shows its age). Staff was friendly and helpful, but the "continental breakfast" was minimalistic at best: it oddly had packets of peanut butter and jam - but nothing to use them on (sweet muffins … more
D
deebk
Kent, Washington
16/01/2026
“Basic”
Solid 3 Arrived late - only one employee having to let each person in while trying to check 3 of us in - not her fault but took quite some time You can tell they have done some updates and just haven’t gotten to others. Breakfast was pretty bare bones. For us for a quick over night after a late fe… more
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