Description
Facilities: The hotel welcomes guests in a 34-storey building with a lift and 644 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excur… more
Location: This city and business hotel is located in the centre of downtown Vancouver. The immediate vicinity features restaurants, bars, shops and public transport links. Nearby attractions include Vancouver art gallery, BC Place stadium, Robson Street, Grouse Mountain ski resort and Grandville Island. Royal Centre Mall with its shops is adjacent to the hotel.
Meals: Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu.
more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Consoles and video games
- Dance hall
- Disco / DJ
- Games room
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Cot
- Swimming pools
- Children’s playground
- Full SPA circuit
- Outdoor pool
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Sauna
- Spa
- Activities
- Golf course
- Skiing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 6812 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Vancouver
Showing 4 featured reviews out of 6812 TripAdvisor reviews
K
Kerri H
08/08/2026
“Felt Like a Beautiful Stay with Friends!”
This was an outstanding customer service experience, which is rare these days! I haven't been to a hotel in a while that had everything I needed close at hand, exceedingly comfortable accommodations and the most welcoming staff who anticipated our needs and granted every request! We had a unique … more
R
rockydogz1
Venice, Florida
06/08/2026
“Exceptionally talented individuals to assist you”
This is one of the most incredible experience a person could ever have had a Hotel. The professionalism, thorough and efficiency was off the charts.
F
Freedom39146309268
07/08/2026
“good but could be a lot better”
3.5 stars if I could truy rate it exactly. pros were very friendly front desk, the pool with hot tub and sauna, connecting rooms, club lounge access, and great location. Thank you to Aoi and Sara for helping with our issues. negatives were less than average buffet for breakfast for $45 CN, club l… more
M
Mike C
San Juan Metro Region
04/08/2026
“One night stay”
Pricey but very very nice hotel, breakfast was very good, beds were comfortable and room was very clean. Pool & gym available
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 12 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 9
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.