Description
Facilities: The hotel has 82 suites and 99 double rooms, which are located on 16 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. W… more
Location: This hotel is located at the heart of Victoria, within 5 minutes walk of Victoria Conference Centre, business venues, shops and the fabulous Inner Harbour. The nearest bus stop is a short, 2-minute walk away and it is 5 minutes to the sea. The railway station may be reached by car in 5 minutes and it is 20 minutes drive to Butchart Gardens.
Dining facilities include a café and a bar. The non-smoking restaurant provides high chairs for children. In addition to breakfast, the hotel also offers lunch and dinner à la carte.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Paid parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Hair dryer
- Iron
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Supermarket in hotel
- Terrace
- Tumble dryer
- Wake-up call service
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Hot tub
- Massages
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 1641 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Victoria
Showing 5 featured reviews out of 1641 TripAdvisor reviews
B
Brava17
New York
10/04/2026
“Easy short stay”
Spacious room with convenient location. Valet parking only and there's a building next door undergoing construction, best to avoid getting a room facing that street. Appreciate Mer and Aleen providing activities and food of interests to our family. Overall very friendly staff.
C
CindyL954
Redmond, Washington
09/03/2026
“Very nice stay”
Spent 2 nights here on a birthday trip for my mother’s 87th bday. Three of us total. We had a 1 bedroom suite on the 5th floor. We never heard or saw any construction that some other reviews mentioned. Everything about our stay was great. The hotel is nice, modern and tastefully decorated. Very goo… more
G
Genelle W
Metlakatla, Alaska
29/12/2025
“Great staff! I lost my Fitbit, the staff found it and held it for me until we came back. They are always courteous”
The staff is great they helped us when we lost something and helped us find it. It was very appreciated. We will stay here.
J
Jedi1984
Sydney, Australia
15/12/2025
“My pick for Victoria!”
After travelling 18 hours and this was my stop I couldn’t have been more happy. Great location, friendly staff, excellent room and amazing pub downstairs (plus coffee). Room was fresh, modern and relaxing. Bathroom clean, great heating and comfy bed. Easy walking distance into the main centre, buse… more
G
Global23203790666
17/11/2025
“Great Hilton product in a great location”
Came up for two days with another couple for a quick weekend. Easy walk from the ferry, almost everything was walkable, The front desk folks were great and super customer focused (tried to get names but they were all great!).They got us in a bit early, the upgraded room was excellent, the location … more
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