Four Seasons Resort Whistler

“Exceptional stay at a lovely hotel with great staff”

We had such a fantastic time at the Four Seasons Whistler. The staff were incredible - every single person we interacted with was friendly and chatty. Truly second to none. In particular, Toby at breakfast and Amelie in the restaurant/bar were both excellent - true assets to the team. Cannot recomm… more

We had such a fantastic time at the Four Seasons Whistler. The staff were incredible - every single person we interacted with was friendly and chatty. Truly second to none. In particular, Toby at breakfast and Amelie in the restaurant/bar were both excellent - true assets to the team. Cannot recommend enough, worth every penny.

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“Best hotel experience in 50 years of international travel”

I wrote this review immediately after our trip in late November 2025, but got busy and just noticed it still sitting here ready to submit: We visited the Four Seasons, Whistler, in late November to celebrate my husband’s 80th birthday, and it was truly exceptional from start to finish. Although we… more

I wrote this review immediately after our trip in late November 2025, but got busy and just noticed it still sitting here ready to submit: We visited the Four Seasons, Whistler, in late November to celebrate my husband’s 80th birthday, and it was truly exceptional from start to finish. Although we never requested anything special, the staff seemed to be aware and made the entire stay feel celebratory. He received small treats in the days leading up to his birthday, and everyone—from the hotel manager to numerous staff members—offered warm birthday wishes. Their attentiveness was remarkable throughout our stay. Breakfast was superb, with extensive options in every category. The property offers two on-site restaurants, and additional dining is just a short shuttle ride to the village. We stayed in the Blackcomb Suite, which was spacious, comfortable, spotless, and perfectly quiet. The balconies, fireplaces, and kitchen made it feel both luxurious and homey. The dining room table was large enough for puzzles and uno games. To our surprise, one of our favorite spots in the hotel ended up being the game room. Our grandsons wanted to visit it constantly, and even the adults had a great time. There were many activities to enjoy—foosball, a ball toss, ping pong, classic computer games like Pac-Man, and a variety of board games. From the moment we arrived until the moment we left, EVERY staff member we encountered was friendly, helpful, smiling, and eager to assist. Not one request was dismissed, whether to housekeeping or the front desk. When my young grandson accidentally spilled hot chocolate in the high-traffic hall, the employees responded with kindness and reassurance—no frustration or anger. But what touched us most deeply was how they handled the loss of a well loved stuffed animal. My other grandson’s beloved Bunny was accidentally gathered up with the sheets and sent to the laundry on our final full day. We realized this only at bedtime, and he was heartbroken. Although we asked the hotel to contact the laundry, we left the next morning with a lot of tears and very little hope. We were truly amazed and deeply grateful when the Four Seasons Whistler not only managed to find Bunny—they turned the entire ordeal into a magical memory. They sent photos of Bunny on an “adventure” around the hotel, included a sweet letter describing his journey, and mailed our traveler safely home. My grandson’s joy when Bunny arrived back on our doorstep is a moment I’ll forever associate with this hotel. A special thank-you to Aleks, Ximena, Pippa, and Mariela, each of whom played a part in the safe return of our beloved stuffy. This was, without exception, the most thoughtful, attentive, and memorable hotel experience we’ve had in 50 years of traveling, and we cannot recommend the Four Seasons Whistler highly enough.

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“Not 5 star…”

We chose to end our Canadian holiday at the Four Seasons, drawn by its reputation for luxury and first-class service. While there were certainly highlights, the overall experience did not consistently meet the high expectations that come with the brand. The Positives: • Accommodations: The room wa… more

We chose to end our Canadian holiday at the Four Seasons, drawn by its reputation for luxury and first-class service. While there were certainly highlights, the overall experience did not consistently meet the high expectations that come with the brand. The Positives: • Accommodations: The room was beautiful, featuring a cozy fireplace, a comfortable sofa, a balcony, and a spacious, inviting bed. • Service Highlights: The check-in process was excellent; the front desk agent was professional, welcoming, and thorough in explaining the hotel’s amenities. Additionally, the housekeeping team’s turndown service was wonderful, especially in how they handled our sofa bed setup each evening. • Dining: The restaurant staff were exceptionally friendly. A special shout-out to Megan, who provided fantastic service during breakfast; she was patient and kind with our children. The food quality was high, which we appreciated. Areas for Improvement: • Arrival Experience: Upon arrival, the "Valet Only" policy ($58/night plus tax) felt exclusionary. We felt completely ignored by the valet team while other guests were prioritized, eventually forcing us to unload our own vehicle. • Facility Maintenance: The pool area, while looking spectacular in online photos, was disappointing in person. The surrounding deck is cracked, dirty, and uneven, and the pool tiling is discolored and rough. It simply does not reflect a five-star standard. • Service Consistency: The valet team’s performance consistently fell short of five-star expectations. Throughout our stay, we were rarely acknowledged or greeted while waiting for the shuttle, and there was a noticeable sense of favoritism toward certain guests. • Dining Policy: While we understand premium pricing, the automatic 18% gratuity surcharge for parties of six (including children) feels excessive. It removes the voluntary nature of tipping and diminishes the incentive for staff to go above and beyond. Conclusion: While we are glad to have experienced the Four Seasons, we likely would not return. We believe there are other properties that offer a more consistent, guest-focused experience at this price point.

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