Pan Pacific Toronto

“Clean and Comfortable”

I had really low expectations when I booked this hotel last weekend after reading the reviews here. I came to say I was pleasantly surprised. I booked strictly on location as I was taking my mom to an appointment just down the street from here and this was the most convenient as we were arriving… more

I had really low expectations when I booked this hotel last weekend after reading the reviews here. I came to say I was pleasantly surprised. I booked strictly on location as I was taking my mom to an appointment just down the street from here and this was the most convenient as we were arriving from 4 hours away. I booked the prepaid Rate the morning of - and it was very reasonable for Toronto on a Sunday night. Parking was an additional $20. All very standard. Walking into the lobby it was beautiful. All decorated and very clean. Staff was very friendly and I was checked in quickly and efficiently. Given a 4th floor room that was maybe slightly dated but very clean and beds were clean and comfortable. Checkout was a breeze. Would definitely stay here again for the price!

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“Quiet and Nice Stay”

The price is bit higher for the facilities it offers. Rooms are nice and with great views. Linens are clean. Bathroom is sparkling clean. They give free toiletries and give dental kit, shaving kit and slippers on demand and of course complimentary. A safety locker is there in the reom along with… more

The price is bit higher for the facilities it offers. Rooms are nice and with great views. Linens are clean. Bathroom is sparkling clean. They give free toiletries and give dental kit, shaving kit and slippers on demand and of course complimentary. A safety locker is there in the reom along with a coffee maker and iron table + iron. Lighting is bit poor , probably it's an effort to become an energy efficient and sustainability caring hotel . The complimentary breakfast is with limited options yet good . The reception staffs are friendly, however I was denied a check in because I didn't have canadian currency or card to pay when I arrived here. I had to go to a currency exchange , get the exchange and had to come back to get a check in and to be allowed in a room. This I thought could be managed by keeping my payment on hold for an hour or two. Hotel is at a nice and quiet location .

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“Strangely Soviet feeling hotel”

I should start by saying that this review is from a visit a few weeks ago, and in those few weeks it appears that it has finally been removed from the upmarket Pan Pacific chanin and been reincarnated as a Crowne Plaza. I stayed for a week (and was there for an offsite conference) in a spacious ro… more

I should start by saying that this review is from a visit a few weeks ago, and in those few weeks it appears that it has finally been removed from the upmarket Pan Pacific chanin and been reincarnated as a Crowne Plaza. I stayed for a week (and was there for an offsite conference) in a spacious room with a great view across the city to the CN Tower in the distance. On the positive side, the room was comfortable, the bathroom fine, and - providing you switched off the unbelievably noisy heating unit, was quiet. Staff in reception willing printed off a couple of documents for me without charge, which was good of them. Balancing this, though, the breakfast (I was on an inclusive rate, which to a European was eye-wateringly expensive) was only fair; some days the selection was good for a non-meat eater, and on other days it was quite limited, with variable quantities of fruit. There was sometimes a long queue to get into the breakfast area, which was exacerbated by being shepherded to a table, rather than being allowed to choose our own. Coffee was brought out from the kitchen by the cup, as was any form of juice; one day I had finished my breakfast before I was asked if I wanted coffee. The happy hour appears to sell less expensive beers, but they are served in smaller quantities, so cost just as much. The lifts (elevators) are abysmal - just three for 24 storeys and while I was there one was very often out of service, leading to long waits. I mentioned the room was large, but it was drab, dull and depressing - the entire hotel was painted in shades of beige, with no splash of colour. The grounds were OK; the floral clock doesn't work, and the area devoted to car parking way exceeded the number of cars, forming an asphalt wasteland. Access is possible by public transit - but only by bus (although there's a Tangerine bike hire stand about 200m from the entrance). There are plenty of places to eat across the road. But overall, unless the new managers magically improve the elevators and find a whole new palette, I couldn't really recommend it unless you absolutely need to stay in that part of town. I have stayed in Eastern European hotels before the wall came down, and this captures that atmosphere surprisingly well.

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