Description
Facilities: The hotel has a lift and features 202 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabiliti… more
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte).
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Entertainment
- Pool table
- Parking
- Covered parking
- Nearby parking
- Paid parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Poolside huts
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Restaurants
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2185 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 2185 TripAdvisor reviews
J
Jake20062013
Edson, Canada
03/06/2026
“Impressively Clean Hotel”
Our room was impeccably clean, and was kept that way throughout our stay. All the extra bathroom toiletries were appreciated. We enjoyed the lobby lounge for appetizers, and piano entertainment one evening. We also had lunch there one day. There is a Tim Hortons a short walk away. Any staff we i… more
E
edcS4810OI
Port Colborne, Canada
15/05/2026
“Best hotel in Toronto by a mile!”
We just spent a night here, at the Shangri-La Toronto, not our first stay and certainly not our last! The service, accommodations, atmosphere and location are second to none. The rooms are beautiful, immaculate and always in like new condition. The service, from pulling up to valet, check in, house… more
T
The_Singhs_BnD
Toronto, Canada
07/05/2026
“Toronto Staycation”
This was a staycation with flair. Went for high tea and massage. Stayed two nights and enjoyed some family R&R
1
1pickymommy
Virginia Beach, Virginia
03/05/2026
“Impeccable service. You'll feel like a VIP.”
Hands down the finest service I have ever experienced at a hotel. From the valet to the concierge- everyone in this hotel cares about bringing high service to their guests. I was here for one week due to business but am planning to come back to Toronto from the U.S. just so my family can experience… more
E
Esther F
19/04/2026
“Truly a Luxury Experience! Turned a work trip into a retreat!”
I recently stayed at the Shangri-La for a few nights on a business trip, and it was an exceptional experience from start to finish. What stood out most was the staff. They didn’t just greet me professionally, but with genuine warmth and care. Upon arrival, they even took the time to personally walk… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info