Courtyard By Marriott Montreal Airport

“My week away from home”

We stayed for a week, first couple of nights in the Courtyard then we moved over to the Residence building at the suggestion of Karina, who went out of her way to make us feel welcome and comfortable. I had the chance to interact with staff at the front desk, maintenance, housekeeping, one shuttle … more

We stayed for a week, first couple of nights in the Courtyard then we moved over to the Residence building at the suggestion of Karina, who went out of her way to make us feel welcome and comfortable. I had the chance to interact with staff at the front desk, maintenance, housekeeping, one shuttle driver, and staff at the Il Soffio restaurant and at the breakfast buffet in the Residence building. All were very friendly and helpful. We stayed on the ground floor of the Courtyard at first (Rm 130) and on the second night there was a lot of noise from the restaurant so, just after midnight, I asked the front desk to close the hallway door so we could sleep, and that helped a lot. The HVAC unit in the room was also blowing air directly into my face in bed and kept turning off and on which made sleeping difficult. After we moved to the Residence (Rm 2201) we had some new issues- the washroom sink drain was blocked, the room was freezing cold (it was very cold outside), and the traffic noise from the nearby Rte 40 and airplane noise was audible in the room. I cranked the thermostat to 77 degrees to keep from shivering, which was fine, and I set the fan to stay on to help drown the noise, but I think the weatherstrips on the two sliding doors may need replacement. When I called to get the plumbing fixed maintenance arrived very quickly and fixed it easily. Housekeeping did a good job on the rooms. The shuttle driver went out of his way to help me when I couldn't find a taxi. The restaurant and buffet staff was friendly. We had french onion soup from the Il Soffio one night and it was delicious. The Il Soffio breakfast we had was also good, I got the Indecisio and my sister had the power bowl. My toast tasted mouldy and the Starbucks coffee was far too strong for me and gave me a belly ache. The breakfast buffet selection was good, the sausage patties and pork sausages were yummy, as were the scrambled eggs and various potatoes. There are a few places within walking distance including the Place-Vertu mall where I found a Tim Horton's so I didn't have to drink the hotel Starbucks! The rooms and food were expensive but not overly so, except perhaps the one 7$ cup of coffee I bought from Il Soffio after breakfast time.

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“Hotel is OK, but bathroom lighting is poor”

This is a decent hotel in a convenient location. Weather permitting, one can even walk to several shopping and dining places. The only reason I gave it four stars is that lighting in the bathroom is very dim. I had to strain while shaving and ended with a few nicks. Also, the staff at the front des… more

This is a decent hotel in a convenient location. Weather permitting, one can even walk to several shopping and dining places. The only reason I gave it four stars is that lighting in the bathroom is very dim. I had to strain while shaving and ended with a few nicks. Also, the staff at the front desk seemed bored and were not pleasant or welcoming. They did not greet me or acknowledge my Marriott status.

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“Good location but parking not included.”

This Hotel was in a very convenient area. Room was good. Carpet kind of old. No microwave in the room but they have one downstairs beside the reception area. Everything was good except they charge $20/day parking. We didn’t know about this until we went to stay.