Le Nouvel Hotel

“Perfect location but needing some tweaks.”

We spent 7 nights in a king suite. The positive attributes were: the perfect location in the downtown Montreal area, within walking distance of shops, restaurants, the Bell centre, art galleries etc. This suite was spacious and light, complete with a kitchenette which allowed us to prepare snacks o… more

We spent 7 nights in a king suite. The positive attributes were: the perfect location in the downtown Montreal area, within walking distance of shops, restaurants, the Bell centre, art galleries etc. This suite was spacious and light, complete with a kitchenette which allowed us to prepare snacks or a light meal at any time of day or night. The bed was comfortable, there was ample storage and seating and the whole suite was very clean the whole time we were there. The bathroom and bed linens were of good quality, with the exception of some of not enough mugs or cutlery and the pillows which were lumpy( chip foam?) The staff was friendly, informed and attentive. The only complaint that we had, was addressed right away. Since the hotel is going through major renovations, part of it is like a construction zone, but that will change. Our complaints include: difficult access to the limited number of spots in the underground parking garage, so we did not risk using our car in case on our return we would not have a place to leave the car. The bathroom door did not close properly , which was the case in other rooms as well and there is a definite problem with the sound insulate between the bathrooms, meaning that our bathroom shared a wall with the next room and one could hear everything, which was not pleasant. I look forward to going back to the Nouvel Hotel again, when all their services are available again….but not if the price goes up!

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“Maintenance issues.”

My wife and I stayed in an Admiral Loft #132 for 4 nights in early April 2026. Unit needed maintenance on kitchenette faucets, bathroom faucet handles would spin 360 degrees when using them. Tried to use the jetted spa tub on our last night - faucet handle fell off in my hand and the jets did not w… more

My wife and I stayed in an Admiral Loft #132 for 4 nights in early April 2026. Unit needed maintenance on kitchenette faucets, bathroom faucet handles would spin 360 degrees when using them. Tried to use the jetted spa tub on our last night - faucet handle fell off in my hand and the jets did not work - maintenance was contacted and confirmed all the issues we had - we were offered to charge rooms but we were leaving next morning at 4:00 am for an early flight - so no point in doing that. We were told hotel manger would reach out to offer compensation the next day - but he did not - I had to contact him myself the following day - he did offer to refund 1 night’s stay after some negotiations. Also the on-site restaurant was under renovation and closed - back entrance was also under construction and not accessible - doors were removed and pallets of tiles were stacked in guest walking areas - not ideal. Not a great experience for us and we would not recommend staying here.

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