Diego De Velazquez

“A warm, helpful, friendly enviroment which enhanced our work trip greatly in Santiago, Chile - highly recommend!”

A colleague and I travelled to Santiago for a conference in the first week of July, 2023. The location of the hotel was fantastic. Very close to the metro, restaurants, shops, cafés, attractions etc. Our room was very nice. It was spacious with two double beds, a big wardrobe with space for hanging… more

A colleague and I travelled to Santiago for a conference in the first week of July, 2023. The location of the hotel was fantastic. Very close to the metro, restaurants, shops, cafés, attractions etc. Our room was very nice. It was spacious with two double beds, a big wardrobe with space for hanging clothes and shelves for the both of us. The shower was very powerful and hot! Every day our room was cleaned and our pyjamas folded neatly on the bed. Towels were changed when we requested and extra towels provided when needed. In the evening, one of the team came to the room and gave us chocolates! There was a small kitchenette in the room and a fridge if needed. The breakfast was great - coffee, tea, cereal, juice, eggs, bread, ham, cheese, pastries and beautiful fresh fruit and yogurt. The staff at the hotel were very friendly and kind. They offered us advice and recommendatiins when we asked. My colleague had forgotten an adapter (we are from Ireland so needed one for our electronics) and they provided her with one to use for the week. The booked our taxi to the airport and provided an early breakfast also. We brought colleagues to the restaurant & they provided a 10% to all of us - not only the residents of the hotel. The manager provided us with a lovely bottle of camenere and chilean chocolate which was a lovely surprise at the end of our trip. We had a lovely experience in the hotel during our time there. There was a lovely atmosphere from every single staff member. Thank you all very much. If we ever return to Santiago, we will be back! Muchísimas gracias a todos.

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“Decent hotel but payment issues”

We are 2 senior citizens, bilingual in Spanish and English. We stayed at this hotel for 5 nights either side of a short trip to Easter Island. The Diego de Valasquez is conveniently situated between Pedro de Valdivia and Los Leones metro stations that allow easy and cheap access to Santiago downtow… more

We are 2 senior citizens, bilingual in Spanish and English. We stayed at this hotel for 5 nights either side of a short trip to Easter Island. The Diego de Valasquez is conveniently situated between Pedro de Valdivia and Los Leones metro stations that allow easy and cheap access to Santiago downtown. Providencia, where the hotel is situated, is a smart modern part of the city with an abundance of restaurants, fast food outlets and shops. The area feels safer than downtown. The hotel, although dated, had clean rooms, hot water, AC and satellite TV. (Very few English channels). Breakfast included was more than adequate, although there were imited hot food options. The only negative was the method of payment. We booked the hotel via the major online site and prices were quoted in USD. As a foreigner you can avoid paying local taxes if you pay in an accepted currency other than local CLP. ( PDI required ). We travel with pre- loaded multiple currency travel cards, in our case Wise and Revolut. Neither card was accepted at the hotel and we were required us to pay cash USD. This was somewhat surprising since we had used the cards without issue in restaurants and shops in Santiago and used them to pay for flights, food and accommodation on Easter Island. The hotel was good but owing to the card issue, which we found suspicious, we would not stay there again. As a side note, the hotel strictly enforces check-in and check-out times. ( 3pm and 12pm )

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