Four Points By Sheraton Shenzhen

“Nice hotel”

Stayed here while attending a conference. Modern hotel in a good location. Rooms were very nice and comfortable and the restaurant offered a decent buffet breakfast. My main gripes were that the bar food offer was limited and after 9pm there was almost nothing available, on arrival the taxi was n… more

Stayed here while attending a conference. Modern hotel in a good location. Rooms were very nice and comfortable and the restaurant offered a decent buffet breakfast. My main gripes were that the bar food offer was limited and after 9pm there was almost nothing available, on arrival the taxi was not allowed to drive to the doors of the hotel - given that Shenzhen is quite rainy we got soaked trying to run with our luggage from the road to the door and finally English levels at reception were quite weak

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“Good Night’s Sleep”

Clean and quiet rooms that have a slightly dated beige vibe. Attached to a housing compound so there is a minimart which is convenient because it’s not near much. Never waited longer than two minutes for a DiDi. The bar could use some windows.

“Make sure you get a room in new wing”

So we have actually stayed here a couple of times now. The first time was not so great. The room was old and tired and felt a little damp. The breakfast was disappointing also. The next time we went, we had platinum level Bonvoy card so we managed to get a room in the new wing. It was a lot b… more

So we have actually stayed here a couple of times now. The first time was not so great. The room was old and tired and felt a little damp. The breakfast was disappointing also. The next time we went, we had platinum level Bonvoy card so we managed to get a room in the new wing. It was a lot better. Access to the lounge also made the stay more pleasant. I'd only go back if we got a room in the new wing again.

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“Aged hotel near Hong Kong”

The hotel is overlooking HK across the Shenzhen river. It offers one way shuttle to thr subway or high speed railway station. There is no lounge at the hotel but the terrace restaurant on 23/F in the west tower offer happy hour service with a decent choice of food and drink. However, the hotel is … more

The hotel is overlooking HK across the Shenzhen river. It offers one way shuttle to thr subway or high speed railway station. There is no lounge at the hotel but the terrace restaurant on 23/F in the west tower offer happy hour service with a decent choice of food and drink. However, the hotel is aged and not very well maintained especially the east tower.

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“OK stay, the hotel would benefit from a refresh”

I've stayed here a few times in the past. The price is usually competitive, and it is close to the Futian border crossing to Hong Kong. I had a pleasant 1-night stay here in December 2025. The first room I was given had a strong smell of cigarettes and mould. They moved me to a different room, whi… more

I've stayed here a few times in the past. The price is usually competitive, and it is close to the Futian border crossing to Hong Kong. I had a pleasant 1-night stay here in December 2025. The first room I was given had a strong smell of cigarettes and mould. They moved me to a different room, which was much cleaner (though not perfect --- I found some old pizza behind some of the furniture). This time, they provided a Happy Hour in the terrace of the 23rd floor in the West Tower. This was a nice venue, but a bit run-down, and lacking a little in food/drink options. Nevertheless, the views made up for this --- somewhat (photos attached). Breakfast was good. I didn't use the pool. Overall, it is a pity that there isn't more care and upkeep. Still recommended, though.

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