Description
Facilities: The hotel has a lift and features 491 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with bo… more
Meals: Various dining options are available, including a restaurant, a dining room, a breakfast room, a café and a bar. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Disco / DJ
- Entertainment
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Microwave
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2879 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 2879 TripAdvisor reviews
Y
Yi S
05/08/2026
“Nice and clean stat. Good service”
Nice room upgrade for globalist + suite award. Good and service were great. Very clean modern and spacious room. Walking distance to Dongmen, good restaurants.
Z
zhiwei y
30/07/2026
“good”
The concierge service here is extremely thoughtful and considerate, bringing people great comfort.
C
cheahs53
30/07/2026
“All is so nice in services in this hotel”
Everything is so nice Services to all
J
James P
28/07/2026
“Grand Hyatt Shenzhen”
Awesome hotel. Great rooms, great service, awesome breakfast, lunch and dinner buffets. Immediate access to the mall. And the bed was super comfortable helping to get a great nights sleep at the end of a long day. Excellent !
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