Description
Facilities: The hotel has a lift and features 491 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with bo… more
Meals: Various dining options are available, including a restaurant, a dining room, a breakfast room, a café and a bar. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Disco / DJ
- Entertainment
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Microwave
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2824 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 2824 TripAdvisor reviews
V
Victor W
07/06/2026
“Exceptional Service and Outstanding Hospitality”
had an excellent stay and were very impressed by the outstanding service provided by the entire hotel team. Everyone was professional, attentive, and genuinely welcoming. Thank you for making our stay comfortable and memorable. We look forward to returning in the future.
S
stephanie c
01/06/2026
“Beautiful Hotel with Amazing View”
The hotel is centrally located near the train station and the convention center. Walking distance to great shopping. We were there for a quick in-and-out trip. The hotel is beautiful, modern, and clean. Floor to Cieling Glass windows allowing us beautiful views of the city. The breakfast buffet h… more
T
Trip29190303890
23/05/2026
“Great hotel near Luohu checkpoint”
Surprisingly the hotel is well managed and competitive in the current market of lots of new hotels in Shenzhen. The service especially at the lounge is attentive and the evening cocktail food has a lot of variety. The drawback is the car traffic around the hotel being close to Luohu checkpoint. But… more
J
Jessie T
Singapore, Singapore
18/05/2026
“Nice hotel”
Good service n helpfulness provided by all service staff. Clean hotel with good amenities. Huge rooms and, very clean.
C
Catherine W
11/05/2026
“Grand Hyatt Shenzhen is a must try : great location, amazing food and friendly staff !!”
Grand Hyatt Shenzhen is an amazing hotel with great food and friendly staff ! From concierge, reception to Restaurant staff, I am impressed with the overall efficiency, resourcefulness and friendliness ! At the swimming pool, I met helpful lifeguards; at the lounge reception I met Crystal Li and T… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info