Banyan Tree Yangshuo

“Best resort for family in Guangxi and most friendly for traveling from Greater Bay Area”

Banyan tree will never disappointed you and name itself its kind of guarantee and I felt shamed to sharing my unforgettable experience this late but I do my best to recall every detail from the pictures our family took. It was right before CNY, I booked for my family as retreat, I booked 2 imperial… more

Banyan tree will never disappointed you and name itself its kind of guarantee and I felt shamed to sharing my unforgettable experience this late but I do my best to recall every detail from the pictures our family took. It was right before CNY, I booked for my family as retreat, I booked 2 imperial retreat villa at a packaged deal, with breakfast inclusive plus 1 hour photo taking inside hotel, that’s what we need to record another great year. Arrival experience is so smooth, warm without disturbing guests to collect too many informations, 2 villas just few steps away, with a nice garden, spacious living area, bedroom as well as the bathroom with bathtub already rose flower decorated~~~ with the quality of Banyan tree bath salt, definitely did a trial. Resort itself is a destination, hotel curated a range of activities, from the evening local minority dancing welcome ceremony in their costumes, so photogenic framed by Guilin phenomenal landscape. Evening turn down is another touch, my 85 years old mom just love it. Next morning, woke up for breakfast and it is also rich variety, cater guests with different appetites. Resort is it huge~~ my niece rent bike to biking around, peacocks around you and also some other animals like duck or swan on its pond, I should booked 3 nights next time. My entire family member highly commented this arrangement and I know I will come back.

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“Great hotel”

We spent a few days here with our two young kids. Beautiful place, and plenty of activities for kids. Our kids enjoyed feeding ducks, fishes and peacocks; and enjoyed their time at the small outdoor garden and the indoor ball pit. My wife loved the spa, and I enjoyed the singing bowl meditation du… more

We spent a few days here with our two young kids. Beautiful place, and plenty of activities for kids. Our kids enjoyed feeding ducks, fishes and peacocks; and enjoyed their time at the small outdoor garden and the indoor ball pit. My wife loved the spa, and I enjoyed the singing bowl meditation during our stay. I wished I’d done one more session!

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“Stunning Resort Hotel in Yanghsuo”

We went as a company retreat at a reasonably quieter period for the hotel, which really adds to the experience. Nestled nicely in a stunning location and boasting of excellent amenities and hardware for guests, it is perhaps more suitable for couples and families. The hotel can certainly use a li… more

We went as a company retreat at a reasonably quieter period for the hotel, which really adds to the experience. Nestled nicely in a stunning location and boasting of excellent amenities and hardware for guests, it is perhaps more suitable for couples and families. The hotel can certainly use a little upgrade with their MICE facilities on the hardware perspective, but makes up for it with great service.

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“Beautiful property, but falls short of the true Banyan Tree experience”

The property itself is absolutely stunning, but unfortunately, this stay did not live up to the high Banyan Tree standard we have experienced at other locations. It started with a stressful check-in process where we didn't feel particularly welcome. The overall service level was disappointing. The… more

The property itself is absolutely stunning, but unfortunately, this stay did not live up to the high Banyan Tree standard we have experienced at other locations. It started with a stressful check-in process where we didn't feel particularly welcome. The overall service level was disappointing. There was no water in our room upon arrival, and it took a staggering 2.5 hours to get some delivered after we requested it. In general, the staff was not as helpful or attentive as we are used to with this brand. While the breakfast offers a wide selection, the quality is inconsistent and feels a bit deceptive. For instance, the juice bar is decorated with plenty of fruits and vegetables to look fresh, but the juice is not freshly squeezed - they only want you to belive so. I actually witnessed a staff member pouring orange juice from a commercial carton into the pitcher in the kitchen area. There was also an ice cream buffet—a fun concept, but the ice cream was of the lowest quality and tasted terrible. The potential here is massive, but the service and execution need to improve significantly to justify the Banyan Tree name.

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