Intercontinental Wuxi By Ihg

“A good value 5-star hotel”

Everything about this hotel is up to 5-star standards, including the buffet breakfast. The twin bed room I occupied is quite large, about 45 sq metres, and is well equipped. The hotel complex is huge and the reception area is very spacious. Because of the Chinese New Year decorations, the area is v… more

Everything about this hotel is up to 5-star standards, including the buffet breakfast. The twin bed room I occupied is quite large, about 45 sq metres, and is well equipped. The hotel complex is huge and the reception area is very spacious. Because of the Chinese New Year decorations, the area is very pretty and offers excellent photo opportunities. We expect to find such level of hotel in major cities such as, Beijing, Shanghai or Guangzhou and it is a pleasure to find one in Wuxi. Bearing in mind the level of room charge, it is excellent value for money.

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“Everything are up to standard except the cold service in the frontdesk”

This a modern luxury 5 star hotel in center of Wuxi. Room is big and the beds are soft and comfortable. Everything are up to standard except the cold service in the frontdesk, I think they should have more training.

“Nice but could be better”

Stayed at the Intercontinental Hotel Wuxi recently for whilst in China for business. Stayed 5 days in one week split over two stays. Normally I would stay in the Hyatt Regency so was interested to see what the Intercon was like. The hotel is typical of hotels of its period with grand marble areas a… more

Stayed at the Intercontinental Hotel Wuxi recently for whilst in China for business. Stayed 5 days in one week split over two stays. Normally I would stay in the Hyatt Regency so was interested to see what the Intercon was like. The hotel is typical of hotels of its period with grand marble areas and rooms that would of been top of the league when built. I would say the rooms are due a refurbishment/modernisation now as lots of the original trappings are wearing and or look a little tired. I have added some pictures to show what I mean. Staff were friendly and attentive so no issues with getting what you need. Struggled with the room temperature a bit as despite what you see the room don't actually have proper air conditioning. They use a force air system that works well when its cold but not so well when its hot. I had to ask for a portable air con to be delivered to try and cool the room. For reference we are talking 25 degree C heat which isn't great for sleeping. Breakfast was great and was a typical Chinese hotel spread. be warned whilst the hotel has some western dishes as is my experience in China things like fried eggs and scrambled eggs are cooked and then left to go cold. There is no understanding of how the food should be served, which is hot. However, its China not the UK so you work round it. The biggest disappointment was the food availability. The buffet had stopped which meant just the formal Chines and Formal Japanese restaurants were open. As a single western traveler getting back to the hotel late in the evening this meant room service was really the only option. Yes you could go out or order in but that's not always what you want to do at 7-8PM every night. The hotel is nice, needs some attention to detail but given the option it would still be the Hyatt as a first choice for me.

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“Lost Quality”

Over the last year the Hotel really lost quality: The gym equipment is worn and damaged, no minibar in the room, lobby bar staff unfriendly and bad service, breakfast in a room without windows, hot dishes are cold