Description
Facilities: 24 junior suites, 4 suites, 235 single rooms and 151 double rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet acc… more
Location: Conveniently situated in the heart of Suzhou, the ideal location is a perfect base for exploring the local sights and attractions. The hotel is also only a short ride from the Industrial Park and the New District where manufacturing and technology drive the Suzhou economy. The central Guanqian district, which is good for shopping, and the bars and pubs in Shi quan jie are only a 5-minute drive from the hotel, as is the Suzhou Museum. The nearest park, Panmen Park, is only a 5-minute walk and the Hanshan Temple, Tiger Hill and Pearl Farm are all 10 minutes’ drive away. The train station can be reached in 20 minutes using public transport. A trip to Lake Taihu requires just a 40-minute drive and Shanghai can be reached in only 90 minutes by car.
Meals: Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can dine in 2 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment for adults
- Games room
- Pool table
- Shops in hotel
- Table tennis
- Parking
- Nearby parking
- Paid parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Fax/photocopier
- Garden
- Hair dryer
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1512 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 1512 TripAdvisor reviews
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AlanLondon_UK
London, United Kingdom
08/04/2026
“First class hotel”
Superb hotel and well worth paying a little extra for a suite, which is huge. Very friendly and helpful staff though note that only a few speak English (even at check in). Lovely pool and access to gardens. Close to Nan Men metro. Buffet breakfast has many many options, both Chinese and Western… more
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Annie L
06/04/2026
“Awesome po”
We stayed for 4 nights here, the room is a bit outdated, but with great service! We are happy with our stays. Also we did a photo sets on site by the 1st floor, it’s an awesome experience, great service, great photographer, nice Song dynasty clothes and cute makeups, photos came out beyond our expe… more
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Dreamer792845
Toronto, Canada
29/03/2026
“A romantic Suzou style vacation”
This is a beautiful hotel, sitting on a historical site. The hotel itself is a traditional Chinese manor, with a gorgeous Suzou style garden. The hotel staff were friendly and helpful. Especially Roger and Mia at the concierge team. Housekeeping staff were also outstanding. Working hard to keep o… more
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AnywhereTraveller45
Coastal South Carolina, South Carolina
26/03/2026
“Great Experience at Pan Pacific Suzhou”
Pan Pacific Suzhou is not right at the old town but it's easy and cheap to get Shantang Street with Didi. The hotel has various restaurants, coffee shop, swimming pool and a beautiful garden. We had a suite so we are very happy with our room. We definitely recommend Pan Pacific Suzhou.
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Meander41395911992
San Gabriel, California
05/04/2026
“Nice stay!!”
Staffs are very accommodating. House keepers are excellent. Breakfast buffet was delicious. Good to have self service laundry 👍👍.
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