Hyatt Regency Xi An

“Tranquil Lakeside Stay at Qujiang Lake”

The location and surroundings are absolutely excellent—right by Qujiang Lake, and very tranquil. Apart from the occasional passing car, the only sounds are birdsong and dogs barking. The hotel grounds are spacious, with direct access to Qujiang Lake from the entrance (security is good; you need to … more

The location and surroundings are absolutely excellent—right by Qujiang Lake, and very tranquil. Apart from the occasional passing car, the only sounds are birdsong and dogs barking. The hotel grounds are spacious, with direct access to Qujiang Lake from the entrance (security is good; you need to swipe your room card to enter the hotel area). It’s also possible to stroll to the Tang Paradise Night Market! Although it’s away from the city wall area, the living amenities are great. Just across the street is a shopping mall with plenty of restaurants, a large supermarket, Starbucks, Luckin Coffee, Chagee, and many other eateries and shops. This time I stayed in the Lake View room with a terrace—the room was very spacious. The hotel has been open for some years, but the facilities are well maintained. The bed is very comfortable, and the room layout is very practical. A special highlight is that upon entering, you can walk straight into the room or go through a small dressing area (with a shoe-changing bench) directly into the bathroom. If you return from swimming in the pool, you can enter the bathroom directly without walking through the main room, avoiding wet floors everywhere. The bathroom also has another exit leading back into the main room. It looks open-plan, but both exits have doors, making it suitable for families, couples, or friends traveling together. The main room has a sofa, a small coffee table, and a work desk. The hotel thoughtfully provides two chairs, so the desk can double as a dining table. And then there’s the terrace—absolutely wonderful! It has two chairs and a small table, and since it’s recessed, privacy is high and rain won’t reach it. The view of Qujiang Lake is simply stunning! The staff are polite and friendly, always doing their best to respond to questions and requests. When checking in, the staff member who helped with my luggage also introduced the hotel facilities and shared information about nearby attractions. The hotel’s Hu Pan restaurant is a Michelin-starred Shaanxi cuisine restaurant. The atmosphere is excellent, the food is exquisite, and the flavors are fantastic! Many dishes are freshly prepared (even the pastries are hand-made on the spot!). Unfortunately, I was short on time this visit and couldn’t try everything… Next time I’ll definitely take my time to enjoy it. Also, if you order delivery, a robot will bring it right to your door!

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“good service”

I must commend the exceptionally spacious room and outstanding service. Upon learning that my birthday falls in November, the team thoughtfully prepared a birthday cake and arranged a special room decoration. I truly feel valued as a loyal Hyatt enthusiast.

“July (刘娟) and Team Made Our Stay Memorable”

We had a wonderful stay at Hyatt Regency Xi’an. July (刘娟) and her team at the Regency Club Lounge went above and beyond to make us feel welcome, especially taking such great care of our kids. Their warm hospitality and attention to detail made our stay truly memorable. Highly recommended!