- Additional services
- Ascensor
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Very good
Based on 1229 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 4 featured reviews out of 1229 TripAdvisor reviews
I
Indranil2u
London, United Kingdom
05/04/2026
“Comfortable and Grand”
We stayed in a suite and it was a grand room. The hotel is pretty central and walking distance from most touristy spots. It has its own beautiful campus with 5 other 5 star hotels along with beautiful gardens around. The buildings really look grand and from an different era. Our room was comfortabl… more
L
Li J
02/12/2025
“WOW”
I came to this hotel for a meeting. The room is in a Chinese style and overall it's quite good. The hotel staff are all very enthusiastic and introduced the swimming pool, but I didn't have time to go. What a pity! Next time, I must show my little flying fish's strength
T
tomc55555
Sydney, Australia
01/10/2025
“Excellent stay”
I stayed at the Grand Mercure Xi’an for three nights in September and I had a great experience. The room was very clean and comfortable. The staff were friendly and helpful. I want to give particular thanks to Mr Warren Wang who helped me on the door carrying my luggage and greeting me when I left… more
D
Dejan B
Belgrade, Serbia
22/05/2026
“Excellent hotel in safe gated community with some issues”
Grand hotel Mercure is located in center of old town Xian, within the City walls. It is set in a gated and security controlled area along with two other Accor Sofitel hotels. Check-in was very slow, almost half an hour with no one but us to serve, but the only employee seemed pretty uninterested. A… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 3 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 10
Breakfast: 9
Quality/Price: 10
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
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