Renaissance Xi'an Hotel

“New Modern Hotel, good service”

Very happy with our 3 night stay. Decided to swap hotels moving closer to the Datang Everbright area where the great wild goose pagoda was Beds are very comfortable and in room amenities are top notch. Only downside is that the sauna while brand new refused to go above 45c even after 3 attempts. F… more

Very happy with our 3 night stay. Decided to swap hotels moving closer to the Datang Everbright area where the great wild goose pagoda was Beds are very comfortable and in room amenities are top notch. Only downside is that the sauna while brand new refused to go above 45c even after 3 attempts. Fortunately the steam room was working ok Swimming pool is gorgeous and had a nice deep end

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“Luxurious and hospitable services”

Pros. - modern and spacious from lobby to guest room - competent and smooth check in process - helpful concierge by taking care of the luggages - not super modern gym but sufficient for a short exercise - outstanding breakfast with different live cooking stations Cons. - the room temperature was… more

Pros. - modern and spacious from lobby to guest room - competent and smooth check in process - helpful concierge by taking care of the luggages - not super modern gym but sufficient for a short exercise - outstanding breakfast with different live cooking stations Cons. - the room temperature was way too high due to the hot weather and AC did’t work properly

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“Luxurious but noise problems due to stomping of feet”

I stayed in this hotel for 7 nights in room 1911. The room was large and very comfortable. The main room had a desk, sofa, large king size bed, lots of storage drawers and wardrobes, mini-bar, iron, safe, tea/coffee making facilities. The bed was very comfortable. The tea/coffee was not replenishe… more

I stayed in this hotel for 7 nights in room 1911. The room was large and very comfortable. The main room had a desk, sofa, large king size bed, lots of storage drawers and wardrobes, mini-bar, iron, safe, tea/coffee making facilities. The bed was very comfortable. The tea/coffee was not replenished every day. The bathroom was entered through two separate sliding doors from the main room. It comprised a bath, separate shower and separate WC. Included in the toiletries were toothbrush/paste, shaving kit and moisturizer cream. The shower had large bottles of shower gel, shampoo and conditioner. The bathroom also contained digital scales. The bathroom mirror just behind the wash basin was very easy to splash - I spent much time wiping down the water droplets because I disliked leaving the mirror spotty from dried water! Hope the chambermaids appreciated it. Each day, up to 4 bottles of water were supplied. Wifi worked well. There were 2 minor annoyances in the room. One of the wardrobes doors did not close completely, being ajar about 75mm. Surprisingly, this was not fixed during my stay but must have been noticed by the cleaning staff before and during my stay. The second annoyance was inadequate soundproofing from stomping footsteps. Contrary to my expectations, although the room had a connecting door, the noise of foot pounding seemed to come from overhead rather than adjacent rooms. I am a light sleeper and easily disturbed. Consequently, even wearing ear plugs, I was frequently disturbed at many different hours of the night by the stomping of feet. The floor of my room had carpet around the bed but the rest was not carpeted. This does not seem to be sufficient to deaden the sounds of feet. I ate only in the all-day studio for breakfast which opens at 0630 every day. This was excellent, with a wide choice of western and Chinese food, hot and cold. There are other restaurants at the hotel which looked good. The hotel staff were always polite and many spoke good English. I was impressed by the security protocol used by the room cleaners. One day I returned to my room just when cleaning was completed and the door was open. The chambermaid insisted on checking my room key worked for that room. The hotel is located an easy 25 minute walk from the Grand Tang Mall, which I walked to 3 times. The Mall is by the Daci’en Temple (also known as the Big Wild Goose Pagoda). The Xi’an Qujiang International Convention Center is next door to the hotel. The airport is about 40-45 minutes away by car. I had a very comfortable stay in the hotel and would certainly return to it in the future. I give it 4 stars rather than 5, partly because of the wardrobe door but mainly because of the stomping of feet problem. I place a high priority on sleep quality.

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“Not for swimmers though there is a nice pool”

Very friendly staff and clean executive lounge with a nice dinner buffet. The breakfast buffet was excellent. The only thing I really do not like is the swimming pool. This pool is extremely crowded since they are selling the pool membership and there are too many kids taking swimming lessons durin… more

Very friendly staff and clean executive lounge with a nice dinner buffet. The breakfast buffet was excellent. The only thing I really do not like is the swimming pool. This pool is extremely crowded since they are selling the pool membership and there are too many kids taking swimming lessons during any hour during the day (we visited in July). And there are smokers in the locker room. Simply worst pool experience at any hotel branded under Marriott.

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