The Westin Xian

“Excellent location and vibes”

We stayed at both Westin and JW Marriott and really like Westin's location, vibrancy and vibes. The 不夜城 is a stone's throw away, shopping and 24 hour eateries are just across the road. 芙蓉院, Muslim Quarters, Bell & Drum Towers, Museums, etc., are only 15-30 mins away by DiDi. The train station is al… more

We stayed at both Westin and JW Marriott and really like Westin's location, vibrancy and vibes. The 不夜城 is a stone's throw away, shopping and 24 hour eateries are just across the road. 芙蓉院, Muslim Quarters, Bell & Drum Towers, Museums, etc., are only 15-30 mins away by DiDi. The train station is also a stone throw away. The hotel offers free Hanfu experience at a shop just next to the lobby. You only need to pay for makeup and hairdo at about RMB 160 and it takes about 1-1.5 hour, start early afternoon if you wish to take 日转夜day to evening photos. The room is spacious, comfortable and clean, we were upgraded to an executive room on the highest floor on level 5 with Bonvoy gold. *Do note that the hotel has a 'serviced apartment' side, identifiable with a sofa bed and a slightly longer walk from the main entrance. There's a huge and nice bakery, Starbucks, 7 Eleven just next to the hotel; lots of souvenir and snacks shops, big malls all within walking distance. Highly recommended.

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“Hotel in excellent location in Xian”

Reception personnel cold and have a hard time communicating in English. They gave us a room on the first floor far from the lobby and next to where the hotel was having some construction going on. I found that disrespectful, since I tried to take a nap after a long day traveling and could not do so… more

Reception personnel cold and have a hard time communicating in English. They gave us a room on the first floor far from the lobby and next to where the hotel was having some construction going on. I found that disrespectful, since I tried to take a nap after a long day traveling and could not do so. I complained but they never cared to answer. Hotel lobby is beautiful and the location is excellent, next to a pedestrian street that comes alive at sunset with beautiful lights all over. It is also across a very nice shopping mall and the Wild Goose Pagoda. There is a Starbucks next to the lobby, big plus. The breakfast is amazing. One of the best I have tried. Tons of options to choose from and the place itself is beautifully appointed as well. All in all I highly recommend this hotel mostly because of its location and breakfast.

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“Great location and restaurants”

Westin Xian has a great location. club lounge has view of pagoda, large mid-highend shopping all across the street with shops and restaurants. Night market is a block away. hotub was not working. no signage to explain. staff at pool not super helpful if you dont speak mandarin. some rooms have was… more

Westin Xian has a great location. club lounge has view of pagoda, large mid-highend shopping all across the street with shops and restaurants. Night market is a block away. hotub was not working. no signage to explain. staff at pool not super helpful if you dont speak mandarin. some rooms have washing machine. generally the hotel is a good mid range hotel with good location. they have a nespresso Guila machine in the club lounge but they dont want you to make your own coffee. five senses restaurant is 5 stars. should definately eat there if staying at Westin. totally underrated. the night we ate there, we were the only customers there and we were blown away at how good the food is. seasonal taste hotel restaurant is also very good. the buffett is worth trying.

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“Wonderful Westin in Xi'an”

The location of the Westin Xi’an is hard to beat. It sits right next to the expansive Joy City mall and is within easy walking distance of both the Giant Wild Goose Pagoda and the Everbright City pedestrian avenue. We split our stay in Xi’an—spending a few nights near the city wall before moving to… more

The location of the Westin Xi’an is hard to beat. It sits right next to the expansive Joy City mall and is within easy walking distance of both the Giant Wild Goose Pagoda and the Everbright City pedestrian avenue. We split our stay in Xi’an—spending a few nights near the city wall before moving to the Westin—and it turned out to be an excellent decision. The hotel is integrated with an art gallery, and guests are given complimentary tickets to visit the exhibitions. This thoughtful detail explains the hotel’s refined aesthetics and calm, gallery-like ambience throughout the property. My only real criticism lies in the layout: the hotel is very horizontal, with just five floors but a sprawling footprint. Rooms are spread over a wide area, so navigating the corridors can feel labyrinthine. Depending on your room location, the walk to the single lift lobby serving guest floors can be surprisingly long, which becomes tiring after a few trips in and out. That aside, our family thoroughly enjoyed the stay. As Marriott Bonvoy Platinum members, our status was recognised and the applicable privileges were honoured. The front desk went above and beyond, extending breakfast to the entire booking. Requests were consistently met with “we’ll do our best”—and, importantly, they actually delivered. After investing years in a loyalty programme, being met with flexibility and a willingness to help, rather than a flat “no,” makes a real difference. One final highlight worth mentioning: the Westin easily had the best Wi-Fi of our entire China trip. For those of us who were still working while travelling, this alone was a major plus and set the hotel apart from many others.

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